Staff Product Manager: ISP Network Analytics & Security

plume; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

Plume, the world’s leading open, hardware-independent service delivery platform for ISPs and subscribers, is seeking a Staff Product Manager to own end-to-end product roadmaps across network analytics, security, and subscriber experience.

You will partner with the Director of Product, influence architecture choices across cloud, firmware/embedded, and data pipelines, and articulate customer value to engineers and executives.

Qualifications

• 5+ years in product management, including 2+ years as a technical, platform, or infrastructure PM on complex products.
• Strong technical foundation, with credibility among engineers on architecture and design decisions.
• Experience in networking or network security (telecom/ISP, network analytics, threat detection, or similar), and understanding of IP, DNS, routing, Wi‑Fi, and network telemetry.

Responsibilities

• Own the roadmap and outcomes for your product area, tied to operator and business metrics (churn, support‑call deflection, adoption, detection quality).
• Analyze market trends, competitors, and the threat landscape to shape product strategy.
• Turn strategy into clear priorities, requirements, and acceptance criteria for engineering, data science, and operations.
• Run continuous discovery with ISP customers and build business cases that show impact on their KPIs and total cost of ownership.
• Work daily with tech leads on architecture trade‑offs, dependencies, and release readiness across cloud, firmware/embedded, and data pipelines.
• Own the interface with data science and research labs: define problem statements, evaluation metrics, and criteria for moving research into production.
• Represent the products in customer meetings, pilots, and public events, and prepare materials for customers, sales, and marketing.
• Build security, privacy, and responsible AI/ML principles into products from the start, working with security and compliance teams.

Skills

Product management

Technical credibility

Cross-functional leadership

Network experience

Data science collaboration

Executive communication

Job description

Plume, the world’s leading open, hardware-independent service delivery platform for ISPs and subscribers, is seeking a Staff Product Manager to own end-to-end product roadmaps across network analytics, security, and subscriber experience.

You will partner with the Director of Product, influence architecture choices across cloud, firmware/embedded, and data pipelines, and articulate customer value to engineers and executives.