Staff Product Manager | Identity

Gympass; United States; Remote; USD 180,000 - 240,000; Full time

Benefits offered by this job

Remote work in Brazil

Flexible work arrangements

Wellness and health benefits

Job summary

Gympass is seeking a senior product leader to own the identity platform, shaping authentication, authorization, SSO and MFA across a multi-sided platform. You will drive the strategy, collaborate with engineering, security, privacy and legal teams, and deliver secure, scalable identity services for individuals, business clients, and partners.

This cross-functional role emphasizes measurement, experiments, and pragmatic decision making.

Qualifications

• At least five years leading impactful product development.
• Strong communication skills in English, including explaining trade-offs.
• Ability to work through ambiguity and break problems into parts.
• Skill in building trust and aligning teams with competing priorities.
• Organization and communication to manage parallel initiatives and keep stakeholders informed.
• The source also calls for effective use of AI tools to improve work quality and decision-making.

Responsibilities

• Set and communicate identity product strategy, vision, and roadmap.
• Balance ease of access, security, and platform scalability when defining requirements with cross-functional partners.
• Identify identity needs across product teams and prioritize shared capabilities.
• Define goals and measures and monitor progress against them.
• Manage the backlog, align stakeholders, and lead product planning with engineering and design.
• Form hypotheses and run experiments, including A/B tests, to improve identity journeys.

Skills

Product leadership

Communication

Strategic thinking

Stakeholder management

Ambiguity tolerance

AI tools usage

Job description

Role overview

Own the product direction for identity capabilities that underpin sign-in, account management, and access across a multi-sided platform. You will shape authentication, authorization, single sign-on, and multi-factor authentication so access is secure and straightforward for individuals, business clients, and partners. This is a senior, cross-functional platform role with broad influence on security, compliance, and the experience of teams building on shared identity services.

Responsibilities

• Set and communicate identity product strategy, vision, and roadmap.
• Balance ease of access, security, and platform scalability when defining requirements with engineering, design, security, privacy, and legal partners.
• Identify identity needs across product teams and prioritize shared capabilities that can serve them.
• Define goals and measures such as sign-in success, account recovery completion, and SSO/MFA adoption; monitor progress against them.
• Manage the backlog, align stakeholders, and lead product planning with engineering and design.
• Form hypotheses and use experiments, including A/B tests, to improve identity journeys.

Requirements

• At least five years leading impactful product development, with a record of delivering results.
• Strong communication skills in English, including the ability to explain technical trade-offs to varied stakeholders.
• Ability to work through ambiguity, break complex problems into manageable parts, and make pragmatic decisions.
• Skill in building trust and aligning teams with competing priorities, including without direct authority.
• Organization and communication needed to manage parallel initiatives and keep stakeholders informed.
• The source also calls for effective use of AI tools to improve work quality and decision-making.

Nice to have

• Experience with platform or foundational products.

Benefits and work setup

• Remote work within Brazil; the position is restricted to candidates in Brazil.
• Flexible work arrangements and schedules, plus home-office reimbursement.
• Wellness membership and emotional wellbeing resources, health, dental, and life insurance.
• Paid leave, parental leave, and professional development support.