Staff Product Manager

NexHealth; San Francisco (CA); On-site; USD 190,000 - 250,000; Full time

Benefits offered by this job

Full Medical, Dental, Vision (up to 百

Job summary

NexHealth in San Francisco seeks a Staff Product Manager to own end-to-end product execution across surfaces including SaaS, API, Payments and Infrastructure.

Your north star is product excellence, not revenue, and you will partner with Design and Engineering, embed with Sales and Customer Success, and drive metrics to measure impact.

The role demands 8–12 years in SaaS or API product ownership, API-first experience, and a founder's ownership mindset.

Qualifications

• 8–12 years of experience as a full-stack product owner in SaaS or API businesses.
• Proven success operating at $100M–$500M+ scale and supporting complex GTM motions.
• Experience building API-first products for developer ecosystems is a plus.
• Exceptional first-principles thinker and systems designer.
• Strong design thinking with ability to move from technical details to user experience.
• Deep ownership mentality and founder-like accountability.
• Bias for clarity, speed, and simplicity over process and polish.
• Ability to thrive in ambiguity, ruthlessly prioritize, and deliver results quickly.

Responsibilities

• Full-stack product ownership across discovery, delivery, and iteration on any surface area (SaaS, API, Payments, Infrastructure).
• Weekly engagement with users: front desk staff, providers, developers, and patients.
• Roadmap development and prioritization grounded in first-principles thinking.
• Partner with Design and Engineering through tight, fast build cycles.
• Embed with Sales, Customer Success, and GTM teams to support launch, adoption, and feedback loops.
• Define, track, and manage product metrics at the feature and platform level.
• Design and drive exceptional end-to-end user experiences - from backend architecture to delivery mechanisms and UI layers.

Skills

Ownership mindset

First-principles thinking

Design thinking

Job description

About NexHealth

Our healthcare system remains frustratingly analog. When you live in a world of one-tap car rides, instant meal delivery, and unlimited streaming, why do you still have to call to schedule a doctor's appointment and fill out a clipboard in the waiting room?

About NexHealth

Our healthcare system remains frustratingly analog. When you live in a world of one-tap car rides, instant meal delivery, and unlimited streaming, why do you still have to call to schedule a doctor's appointment and fill out a clipboard in the waiting room? NexHealth's mission is to accelerate innovation in healthcare by connecting patients, providers, and developers. We're building the infrastructure layer for modern healthcare, connecting thousands of fragmented, on-premise, and closed EHR systems into a single, modern platform that powers software, APIs, payments, and patient experiences across the ecosystem.

• Founded: 2017
• Headquarters: San Francisco, CA
• Funding: $177M Series C
• Employees: 200+
• Trusted by tens of thousands of providers and hundreds of health-tech developers - forging the infrastructure layer that modern healthcare needs

About The Role

Build the best products possible for healthcare - period. As a Staff Product Manager, you will own end-to-end product execution at NexHealth. Your north star is product excellence, not revenue maximization. You won't be tied to any single business unit - your work will span multiple surfaces and domains based on the highest priority problems in the company. We believe that obsessing over building the right product is what unlocks long-term company value.

What You'll Do

• Full-stack product ownership across discovery, delivery, and iteration on any surface area (SaaS, API, Payments, Infrastructure).
• Weekly engagement with users: front desk staff, providers, developers, and patients.
• Roadmap development and prioritization grounded in first-principles thinking.
• Partner with Design and Engineering through tight, fast build cycles.
• Embed with Sales, Customer Success, and GTM teams to support launch, adoption, and feedback loops.
• Define, track, and manage product metrics at the feature and platform level.
• Design and drive exceptional end-to-end user experiences - from backend architecture to delivery mechanisms and UI layers.

What You'll Bring

• You make the product objectively better for our users every week. Developers love building on NexHealth.
• Systems are simple, elegant, and scale as the business grows.
• MVPs are launched weekly, not quarterly.
• Roadmaps reflect user pain and opportunity.
• You raise the bar for how the product is done at NexHealth.
• You bring clarity to complex product areas and elevate cross-functional execution.
• 8-12 years of experience as a full-stack product owner in SaaS or API businesses.
• Proven success operating at $100M-$500M+ scale and supporting complex GTM motions.
• Experience building API-first products for developer ecosystem is a plus.
• Exceptional first-principles thinker and systems designer.
• Strong design thinking - able to move seamlessly from technical details to user experience.
• Deep ownership mentality: you act like a founder, not a feature PM.
• Bias for clarity, speed, and simplicity over process and polish.
• Ability to thrive in ambiguity, ruthlessly prioritize, and deliver real results fast.

You Might Thrive Here If

• You believe a great product is the best growth strategy.
• You've built at scale, not just prototypes.
• You care about outcomes, not vanity delivery.
• You move faster with less structure - and create your own clarity.
• You want to help shape the future of healthcare infrastructure.

Why Now

We're in Step 3 of NexHealth's growth journey - scaling our platform and operations. We're not hiring you to optimize revenue - we're hiring you to build the best products possible.

Compensation

Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range listed is just the base salary component of NexHealth's total compensation package for employees. Other benefits may include stock options, an unlimited paid time off policy, and up to 100% coverage on medical, vision and dental insurance.

NexHealth Compensation Range

$190,000-$250,000 USD

Benefits

• Full Medical, Dental, and Vision (up to 100% covered)
• 401K and commuter benefits
• Flexible PTO
• High-impact work that directly improves the healthcare experience for millions

Our Values

• Solve the customers' problems, not yours. When making decisions, think from the perspective of the customer. It's easy to make decisions that make our lives simpler, but not the customers.
• Do the things others are not willing to do. As a Nexer, always go after the hardest problems. Pursue things at the highest quality. Move at the fastest pace.
• Take ownership. Act like a founder. Own your roles, destinies, mistakes, behavior, and our mission. The buck stops with each of us - no blaming or excuses.
• Say what's on your mind, with positive intent. Be direct, proactive, transparent, and frequent in your communication.
• Default trust. As a Nexer, you do not have to earn trust, trust is given to you by default. If we by default trust each other, our speed of communication, feedback, information sharing, and overall improvements will be a lot faster.
• Think in first principles. We first identify the problem and then break it down to its fundamentals before diving into solutions. We constantly ask "why" to validate our assumptions.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We provide reasonable accommodation for individuals with disabilities to participate in the application or interview process. Contact [e-mail] to request assistance.