Staff Product Manager

Aquent; Austin (TX); On-site; USD 140,000 - 200,000; Full time

Job summary

Aquent in Austin is seeking a strategic product leader to shape the B2B product strategy for our evolving care platform. You will drive growth by translating customer insights into scalable product actions, partnering with engineering, design and marketing to deliver data-informed experiences for agency partners.

You bring 10+ years in product management, a track record of building high-impact customer products, and strong storytelling skills to inspire teams and executives toward bold vision

Qualifications

• 10+ years of progressive product management experience with senior leadership exposure.
• Proven ability to define vision, strategy and roadmaps for digital customer experiences.
• Experience translating customer insight and data into measurable outcomes.
• Experience using analytics and experiments to guide product decisions.
• Strong collaboration, influence and execution skills.
• Exceptional communication and storytelling to inspire teams.

Responsibilities

• Define and validate the agency strategy for the business with growth goals.
• Identify opportunities to differentiate customer tools and improve ROI.
• Champion innovation using trends, technology and data insights.
• Translate strategy into actionable roadmaps and prioritized initiatives.
• Partner with engineering, design and marketing to deliver data-informed experiences at scale.
• Measure success via KPIs tied to growth, engagement and satisfaction.
• Collaborate with senior leadership to ensure alignment and ownership.
• Advocate for empathy, insight and impact in every decision.

Skills

Product management

Leadership

Data-driven

Analytics

Customer insights

Communication

Storytelling

Job description

Join a mission-driven organization dedicated to transforming the senior care journey. This innovative company is at a pivotal moment, evolving from a traditional referral network to a dynamic, full-service platform that empowers families and improves lives by connecting them with trusted care solutions. This is an exceptional opportunity to make a profound impact, shaping the future of how care agencies operate and thrive. As a productleader, you will be at the forefront of driving our B2B product strategy, transforming our offerings into an indispensable growth partner forour agency partners. You’ll blend deep customer empathy with a data-driven mindset, translating insights into tangible outcomes that matter, and ultimately contributing to a more seamless and supportive experience for families seeking care for their loved ones.

What You’ll Do

• Define and validate the agency strategy for thebusiness, ensuring alignment with company growth and mission goals.
• Identify opportunities to differentiate our customer tools, drive customer ROI, and achieve high customer retention and satisfaction.
• Champion innovation by staying ahead of consumer trends, technology, and data insights that shape product direction.
• Translate strategic vision into actionable roadmaps, prioritizing initiatives that deliver meaningful business and customer outcomes.
• Partner closely with engineering, design, and marketing teams to deliver high-quality, data-informed customer experiences at scale.
• Measure success through key performance indicators tied to growth, engagement, conversion, and customer satisfaction.
• Collaborate with senior leadership across the organization to ensure alignment, clarity, and shared ownership of results.
• Act as the voice of the agency across the business, advocating for empathy, insight, and impact in every decision.

Who You Are

We are looking for a strategic leader with a proven record of building and scaling high-impact customer products that drive measurable business results. You are energized by solving challenging problems and thrive in mission-driven environments where your work makes a real difference. You have a demonstrated ability to lead teams, inspire innovation, and deliver tangible growth through bold product vision and flawless execution.

Must-Have Qualifications

• 10+ years of progressive product management experience, with at least 3+ years in a senior/staff/principal level productrole driving impactful product experiences for customers or partners at scale.
• Proven success defining product vision, strategy, and roadmap for high-growth, digital customer experiences.
• Demonstrated ability to translate customer insight and data into impactful product outcomes that move key business metrics.
• Deep experience leveraging analytics, experimentation, and customer research to guide product decisions and measure impact.
• Strong track record of delivering business results through collaboration, influence, and disciplined execution.
• Exceptional communication and storytelling skills, with the ability to inspire teams and stakeholders around a shared vision.

Nice-to-Have Qualifications

• Experience in 2-sided marketplaces, health tech, or mission-driven organizations.

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