Staff Product Designer & Researcher

Webhosting; Northern (KY); On-site; USD 196,000 - 232,000; Full time

Job summary

Netlify is a fully distributed company seeking a senior UX researcher to lead research-driven design from discovery to shipped features, partnering with Product and Engineering to advance user and business outcomes. You will contribute to our design system and accessibility practices, recruit participants, conduct usability tests, and communicate findings clearly to product teams.

Netlify anchors compensation to market ranges by location and offers equity; the US hiring range targets

Responsibilities

• Lead projects to user and business solutions from research to full features and flows
• Collaborate cross-functionally with Product, Engineering, and partners to represent UX and drive user experience forward
• Contribute to our design system and accessibility practices
• Support your team with thoughtful feedback and shape how we tell customer experience stories at Netlify
• Manage participant recruiting, participant followups, and incentives disbursement for all studies
• Effectively communicate findings and recommendations to product teams and stakeholders that surface recommendations and implications
• Work with product stakeholders to test business requirements using heuristic/qualitative methods, in a rapid way
• Establish strong async communication rhythms with your peers and leaders, practicing transparency and visibility in your progress against areas of focus
• Contribute to our expanding research practice and run usability tests in collaboration with research partners
• Organize around multiple work streams, including prioritizing, iterating, and timeboxing work as needed
• Create structure where there is ambiguity, can quickly adapt to organizational change and workstream shifts, and can help others navigate staffing and priority changes

Job description

• Use your prior experience to lead projects toward user and business solutions and drive the design work and team from research to full-realized features and flows.
• Collaborate cross-functionally with Product, Engineering, and other partners to represent the UX team, build bridges, facilitate design or research kickoffs and discussions, and drive the user experience forward.
• Contribute to our design system and processes, including accessibility practices
• Support your team with thoughtful feedback and shape how we tell customer experience stories at Netlify.
• Manage participant recruiting, participant followups, and incentives disbursement for all studies
• Effectively communicate findings and recommendations to product teams and stakeholders that surface recommendations and implications
• Work with product stakeholders to test business requirements using heuristic/qualitative methods, in a rapid way
• Establish strong async communication rhythms with your peers and leaders, practicing transparency and visibility in your progress against areas of focus.
• Contribute to our expanding research practice and run usability tests in collaboration with research partners.
• Organize around multiple work streams, including prioritizing, iterating, and timeboxing work as needed.
• Create structure where there is ambiguity, can quickly adapt to organizational change and workstream shifts, and can help others navigate staffing and priority changes.

Of everything we’ve ever built at Netlify, we are most proud of our team. Netlify is an Equal Opportunity Employer. We are devoted to building a team of people with diverse backgrounds and lifestyles. Driving equality empowers our team, enables us to innovate, and helps us maintain a more inclusive environment. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, religion, age, race, military/veteran status, citizenship, pregnancy status, or any other differences. If we can do anything to provide a better interview, i.e. accommodate a disability, then please let us know by emailing [e-mail] .

About Netlify

Netlify is the most popular way to build, deploy, and scale modern web applications, empowering everyone from fast moving solo developers to enterprise teams. Millions of developers and organizations rely on Netlify as their platform of choice for composing web applications that are production ready, performant, and flexible. Now, as we embrace the next era of software development, we are embedding the same fluid, intuitive experience into the Agent Experience (AX), making it just as simple for intelligent agents to understand, interact with, and act on our platform as it is for developers. Whether your user is human or machine, Netlify ensures the path from idea to URL is seamless, fast, and deeply reliable.

We are a Series D company that has raised over $200M from investors such as Andreessen Horowitz, Kleiner Perkins, EQT, Bessemer, BOND, and Menlo Ventures. As a fully distributed company, we aim to create a company culture where the best idea can come from anywhere and strive to be thoughtful, compassionate, and collaborative in our work. If this sounds like something you'd like to be part of, we're excited to connect with you!

At Netlify, we are committed to a compensation philosophy that prioritizes fairness and equity, positions our employee compensation competitively in the market, recognizes and rewards performance, and takes a comprehensive approach to our rewards package. We anchor our compensation philosophy on a market-based approach, therefore salary ranges may differ depending on the labor cost in a particular location. The salary provided is in addition to robust benefits and participation in Netlify's equity plan. Our hiring range for this role is targeted at $196,000-232,000 USD for most US-based locations or $197,000-232,000 CAD for most Canada-based locations. Candidates in premium markets should consult with their Talent Acquisition partner regarding location-based ranges, as they may be higher or lower than the average ranges listed. The starting pay will be determined based on multiple factors, including expertise and skills, market demands, experience, internal equity, and applicable geographic location. These compensation packages and ranges are subject to change and may be modified in the future.