Staff Product Designer . Assort Health

Design Better Podcast; San Francisco (CA); Hybrid; USD 215,000 - 260,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible PTO

Professional development budget

Office stipend

Fitness stipend

Commuter benefits

Job summary

Assort Health is seeking a Staff Product Designer in San Francisco to shape AI-native product experiences across clinics, patients, and internal operators. You will lead discovery to launch, partnering with Engineering, Product, and GTM to align roadmaps with a coherent vision.

You’ll design for complex workflows, scale design systems, and mentor junior designers while driving measurable improvements in adoption and retention. This hybrid role emphasizes collaboration and strategic impact.

Qualifications

• Shipping complex digital products and leading design initiatives across teams.
• Shaping product strategy through design and translating vision into actionable steps.
• Designing for multiple personas and interconnected workflows in healthcare/AI contexts.
• Strong product judgment with measurable outcomes like adoption and retention.
• Portfolio showing systems thinking, interaction and visual design and reasoning.

Responsibilities

• Define an experience vision with leadership and influence roadmap decisions.
• Take ambiguous problems from discovery through launch balancing user needs and constraints.
• Design experiences for clinic staff, patients, and operators to trust AI.
• Define cross-product patterns and scale design systems across touchpoints.
• Mentor designers, critique work, and guide decisions beyond own scope.

Skills

Systems thinking

Design leadership

AI design

Figma expertise

Cross-functional collaboration

Tools

Figma

Make

Cursor

Job description

# Staff Product DesignerAssort Health, San Francisco, USAHealthcare## Why this work mattersAssort Health is a for-profit AI company that improves healthcare access and patient experience by automating administrative workflows, providing a net-positive impact one step removed from direct care.View the full listing and apply →Listed 3 Nov 2026Applications are handled by Assort Health, not by Hard Problems.## About Assort HealthAssort Health builds AI-powered conversation agents for healthcare, creating a continuous experience for patients across scheduling, follow-ups, and care coordination. What started as a voice AI agent for specialty appointment scheduling has grown into a platform with 285 million patient interactions, 62,000 care protocols, and 1.6 million decision pathways. The company has raised $222 million (including a $120 million Series C at a $1.2 billion valuation) and has been named to the Forbes Cloud 100 and the 2026 Enterprise Tech 30.### The roleThis Staff Product Designer role sits within the Product & Design department and focuses on shaping the experience and direction of Assort Health's AI-native products for clinic staff, patients, and internal operators. You would connect individual workflows to a coherent product vision, partner with Engineering, Product, and GTM leadership, and lead critical initiatives from discovery through launch. The role carries significant latitude to influence both the products themselves and how design works across the company.### What you would do* Define an experience vision with leadership, surface opportunities, and influence roadmap decisions across products.* Take ambiguous, complex design problems from discovery through launch, balancing user needs, technical constraints, and business priorities.* Design experiences that help clinic staff, patients, and internal operators understand, trust, and use AI effectively.* Anticipate cross-product dependencies, resolve fragmented workflows, and build patterns that scale across personas and touchpoints.* Define success metrics with cross-functional partners and use research, product data, and customer feedback to improve adoption, retention, and expansion.* Evolve the design system, strengthen collaboration with Engineering, and raise the overall quality bar for craft across the company.* Mentor other designers, provide critique, and make your reasoning clear enough to guide decisions beyond the work you directly own.### What they are looking for* A track record of shipping complex digital products and leading design initiatives that span teams or product areas (startup experience strongly preferred).* Evidence of shaping product strategy through design: identifying consequential problems, aligning stakeholders, and translating a longer-term vision into practical steps.* Experience designing for multiple personas and interconnected workflows, ideally in complex healthcare or AI-driven products.* Strong product judgment with a record of delivering measurable customer and business outcomes such as adoption, conversion, retention, or expansion.* A portfolio showing systems thinking and strong interaction and visual design, including full workflows, edge cases, and the reasoning behind decisions.* The ability to lead through influence: build alignment, navigate disagreement, and make sound decisions amid ambiguity.* Deep Figma expertise and experience building scalable components, patterns, and design systems.* Fluency using AI tools to accelerate exploration, research synthesis, prototyping, and communication.* Comfort using tools such as Figma Make and Cursor to explore working interactions and collaborate across the design-development boundary.* Nice to have: experience as an early or founding designer at a startup; experience designing AI interactions involving uncertainty and user trust; design engineering experience with an interest in contributing production UI or design system infrastructure.### Working arrangementsThe role is based in San Francisco and is hybrid.### Pay and benefitsSalary range is $215,000 - $260,000, plus equity (employee stock options). Benefits include medical, dental, and vision insurance; flexible PTO; an annual professional development budget; an office setup stipend; a fitness stipend; commuter benefits; 401(k); and daily meals and snacks in the office.## DetailsLocation: San Francisco, USAOn-site or remote: HybridSalary: $215,000 - $260,000Sector: HealthcareRole: Product designSeniority: StaffOrganisation: For-profitThis job is listed on the Hard Problems job board, but details come from the employer’s own listing and may have changed — always check the original posting.