Staff Product Designer - AI-Driven Fintech & HR

Gusto; New York (NY); Hybrid; USD 146,000 - 222,000; Full time

Benefits offered by this job

Competitive base pay

Benefits

Equity (RSUs)

Total Rewards philosophy

Job summary

Gusto is hiring Staff Product Designers across Money, Banking and HR Experiences. You’ll own end-to-end design in a domain, partnering with PMs and engineers to craft AI-native experiences that earn user trust in high-stakes domains.

Expect to shape roadmaps, translate strategy into concrete patterns, and push craft with a strong design system. Role spans Consumer Banking, MoneyOS, and HRX, with hybrid work across Denver, San Francisco, and New York.

Qualifications

• 6+ years of product design experience shipping end-to-end in B2B SaaS/fintech.
• Experience designing AI-enabled or conversational experiences shipped to real users.
• Strong systems thinking and collaboration across design, product, engineering, and data.

Responsibilities

• Own design end to end in your domain from framing ambiguous problems to shipping high craft, accessible experiences that hide the underlying complexity from customers.
• Shape goals, priorities, and roadmap in partnership with your PM and engineering lead, balancing customer trust, business value, and technical realities.
• Translate ambiguous, 0→1 strategy into clear scopes, flows, and interaction patterns—including patterns that don't yet exist at Gusto.
• Design the experience of AI thoughtfully—representing uncertainty, surfacing errors gracefully, preserving customer agency, and knowing when a human should step in.
• Ground your decisions in customer insight, leading or partnering on research, competitive audits, and hypothesis-driven exploration in high-stakes domains.
• Raise the craft and systems bar, evolving Gusto's design system where existing patterns fall short.
• Work in fast cycles and use AI tools in your own practice—set a clear target, prototype and ship real things to customers, and let what you learn sharpen the direction.

Skills

Product design

End-to-end ownership

AI-enabled experiences

Cross-functional collaboration

Design systems

Storytelling

Tools

AI tools

Job description

Gusto is hiring Staff Product Designers across Money, Banking and HR Experiences. You’ll own end-to-end design in a domain, partnering with PMs and engineers to craft AI-native experiences that earn user trust in high-stakes domains.

Expect to shape roadmaps, translate strategy into concrete patterns, and push craft with a strong design system. Role spans Consumer Banking, MoneyOS, and HRX, with hybrid work across Denver, San Francisco, and New York.