Staff PM - OpenTelemetry Experience (Remote)

United States Digital Space LLC; United States; Remote; USD 150,000 - 190,000; Full time

Job summary

Grafana Labs is seeking a Staff Product Manager for OpenTelemetry Experience to own the end-to-end journey for instrumenting workloads and sending useful telemetry to Grafana Cloud. This role emphasizes cross‑functional collaboration, AI-enabled insights, and a globally distributed, 100% remote team.

You will define the strategy, align with Engineering, Design, and GTM, and drive coherent experiences across SDK instrumentation, automatic instrumentation, and Collectors to ensure healthy

Responsibilities

• Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions
• Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment while preserving the flexibility advanced users require
• Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry
• Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey
• Use customer research, product data, and market insight to prioritize investments and measure outcomes such as onboarding completion, time to useful telemetry, telemetry health, and workload expansion
• Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation
• Extend beyond product delivery to how the OpenTelemetry experience is positioned and broug
• Success metrics and activation signals across OpenTelemetry onboarding and workload instrumentation

Job description

Grafana Labs is seeking a Staff Product Manager for OpenTelemetry Experience to own the end-to-end journey for instrumenting workloads and sending useful telemetry to Grafana Cloud. This role emphasizes cross‑functional collaboration, AI-enabled insights, and a globally distributed, 100% remote team.

You will define the strategy, align with Engineering, Design, and GTM, and drive coherent experiences across SDK instrumentation, automatic instrumentation, and Collectors to ensure healthy