Staff Platform Engineer, Comms & Reliability (Remote)

Finalsite; Glastonbury (CT); Hybrid; USD 180,000 - 240,000; Full time

Job summary

Finalsite is seeking a Staff Engineer to provide technical leadership for its high-scale communications platform, focusing on reliability, observability, and multi-cloud modernization. The role drives architectural strategy and platform evolution across Kubernetes and cloud services.

You will guide migration efforts, define scalable architectures, and mentor cross-functional teams while shaping incident response and IaC practices for resilient operations at scale.

Qualifications

• At least 12 years of experience as a Staff Engineer or senior-level individual contributor supporting high-scale communications or messaging platforms.
• Strong background in Kubernetes, cloud infrastructure, and distributed systems operations.
• Experience leading modernization or migration initiatives for production systems.
• Proficiency with observability tools, monitoring frameworks, and incident response practices.
• Experience working with Infrastructure-as-Code (IaC) methodologies and cloud-native technologies.
• Strong Python development and operational experience.
• Experience using AI-assisted development tools such as Claude Code, Codex, or similar technologies.
• Strong communication, technical leadership, and cross-functional collaboration skills.

Responsibilities

• Lead technical strategy, modernization planning, and operational reliability for the communications platform.
• Define and implement scalable architecture, migration, and infrastructure improvement initiatives.
• Improve observability through monitoring, alerting, dashboards, SLOs, and incident management practices.
• Support production operations across Kubernetes, queue-driven systems, and multi-cloud environments.
• Establish architecture review standards and collaborate with cross-functional engineering teams.
• Provide technical leadership during incidents, root cause analysis, and operational reviews.
• Promote Infrastructure-as-Code (IaC) and operational best practices across the engineering organization.
• Utilize AI-assisted development tools to support codebase navigation and platform evolution.

Skills

Staff Engineer

Kubernetes

Cloud infrastructure

Distributed systems

Observability

IaC

Python

AI-assisted tools

Technical leadership

Cross-functional collaboration

Tools

Claude Code

Codex

AWS SQS

AWS Lambda

DynamoDB

KEDA

Job description

Finalsite is seeking a Staff Engineer to provide technical leadership for its high-scale communications platform, focusing on reliability, observability, and multi-cloud modernization. The role drives architectural strategy and platform evolution across Kubernetes and cloud services.

You will guide migration efforts, define scalable architectures, and mentor cross-functional teams while shaping incident response and IaC practices for resilient operations at scale.