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Job Description
Embrace the Customer 1st strategy and inspire associates to deliver excellent customer service that encourages our customers to return. Achieve department sales and profit goals, control all established quality assurance standards and expenses, and properly schedule and staff technicians to meet the needs of the business. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities
- Ensure favorable department image to customers by maintaining clean, neat work areas to present a professional, sanitary, and organized image.
- Create a positive and professional department image through strong service, personal appearance, conduct, friendliness, and cooperativeness with customers, associates, and outside vendors.
- Observe shift operating hours as scheduled or assigned; meet schedule requirements consistently and punctually.
- Fulfill customers' prescription needs while concentrating on the accuracy of every prescription filled.
- Provide patient counseling and pharmaceutical care to customers, including clinical activities.
- Accurately and efficiently utilize RX computer system to process prescriptions, complete clinical interventions, and review progress to goals.
- Comply with all local, state, and federal laws, including HIPAA, Fraud, Waste, and Abuse, and DEA Procedures.
- Monitor inventory levels, scheduling, proper operation of all equipment, and progress to budget goals.
- Establish and maintain company policies/procedures related to security, returns/recalls, sanitation.
- Reinforce quality assurance programs by complying with accuracy and safety procedures; identify or correct unsafe conditions.
- Establish and maintain all record-keeping practices necessary for legal compliance, Kroger policies, accounting policies, and other requested reports.
- Maintain and organize all policy manuals, reference books, state laws, and required equipment, verifying staff familiarity.
- Maintain proper signing (e.g., store hours, counseling signs, services signs, licenses, and all other signs requested) in all areas necessary for legal compliance and customer-facing.
- Achieve a thorough knowledge of the trade area, its customers, and its competition.
- Stay current with present, future, and seasonal ads to promote department and store sales opportunities.
- Make a continuous effort to broaden personal knowledge and pharmacy skills.
- Perform the essential functions of this position with or without reasonable accommodation.
Qualifications
Desired Previous Job Experience:
- 1 year of retail experience
- Second language (speaking, reading, and/or writing)
Minimum Position Qualifications:
- Bachelor's degree in pharmacy or PharmD
- Current state pharmacist licensure in good standing
- Effective oral/written communication skills
- Knowledge of basic math (counting, addition, and subtraction)
- Ability to handle stressful situations
About Us
From a small Cincinnati grocery store over a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores in 35 states under 28 different names. We take pride in bringing diverse teams together with one purpose: To Feed the Human Spirit. We work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.
People matter to us. We strive to provide the ingredients for your success at work and in life. We support your growth with value and care. If you’re caring, purpose-driven, and eager to learn, your potential is unlimited.
Whether seeking a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!
Benefits
The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:
- Healthcare coverage (medical, dental, vision, prescriptions)
- Flexible scheduling with paid time off, holidays, and sick leave
- Emotional and financial support through counseling and financial tools
- Associate discounts on various purchases
- Up to $21,000 in tuition reimbursement
- Growth opportunities through training and diverse career paths
For more details, visit our Benefits Page.
Additional Information
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Health Care Provider
- Industries: Retail