Staff Performance Manager - (Bilingual)

EmployBridge, LLC; Lakeland (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Coverage

8 Holidays

Floating Holidays

Paid Time Off

401(k)

Wellness Program

Career Growth

Job summary

EmployBridge is seeking a Staff Performance Manager (SPM) to lead workforce operations in a manufacturing setting in Lakeland, FL. The role focuses on employee engagement, performance, attendance, safety, and client satisfaction, serving as the primary contact for associates and client leadership.

The position requires managing high-volume staffing across multiple shifts, with after-hours support and on-call availability.

Qualifications

• Experience managing large groups of employees (100+ preferred).
• Strong employee relations and performance management experience.
• Ability to build relationships with employees at all levels.
• Excellent communication, problem-solving, and organizational skills.
• Proficiency with Microsoft Office and workforce management systems.
• Ability to work flexible hours and support multiple shifts when needed.

Responsibilities

• Manage the day-to-day performance and engagement of a large contingent workforce within a manufacturing environment.
• Build strong relationships with client leadership and serve as a trusted workforce partner.
• Lead recruiting, interviewing, hiring, onboarding, and employee retention efforts.
• Conduct associate orientations, safety trainings, and performance coaching sessions.
• Monitor attendance, productivity, turnover, and employee relations concerns.
• Investigate and resolve employee issues, conflicts, and policy violations in a timely manner.
• Partner with recruiting teams to ensure adequate staffing levels are maintained.
• Analyze workforce metrics and develop action plans to improve retention and performance.
• Maintain visibility across multiple shifts and departments to ensure operational coverage and employee support.
• Audit processes and ensure compliance with company policies, client requirements, and employment laws.
• Participate in client meetings and provide regular updates regarding staffing and workforce performance.
• Remain available for urgent staffing or employee-related matters outside of regular business hours as needed.

Job description

Location: Onsite at the manufacturing client in Lakeland, FL

Hours: 7am to 2:30pm
REQUIRED: Bilingual English/Spanish

The Staff Performance Manager (SPM) is responsible for leading workforce operations within a manufacturing environment, ensuring exceptional employee engagement, performance, attendance, safety, and client satisfaction. This role serves as the primary point of contact for both associates and client leadership, while overseeing high-volume staffing initiatives, employee relations, and workforce management.

The ideal candidate will have a background in staffing, recruiting, HR, or workforce management, experience supporting manufacturing operations, and a proven ability to lead and influence large groups of employees across multiple shifts. Flexibility and responsiveness are critical, as this role may require after-hours support and on-call availability to meet business needs.

Key Responsibilities

• Manage the day-to-day performance and engagement of a large contingent workforce within a manufacturing environment.
• Build strong relationships with client leadership and serve as a trusted workforce partner.
• Lead recruiting, interviewing, hiring, onboarding, and employee retention efforts.
• Conduct associate orientations, safety trainings, and performance coaching sessions.
• Monitor attendance, productivity, turnover, and employee relations concerns.
• Investigate and resolve employee issues, conflicts, and policy violations in a timely manner.
• Partner with recruiting teams to ensure adequate staffing levels are maintained.
• Analyze workforce metrics and develop action plans to improve retention and performance.
• Maintain visibility across multiple shifts and departments to ensure operational coverage and employee support.
• Audit processes and ensure compliance with company policies, client requirements, and employment laws.
• Participate in client meetings and provide regular updates regarding staffing and workforce performance.
• Remain available for urgent staffing or employee-related matters outside of regular business hours as needed.

Qualifications

• Demonstrated success managing large groups of employees (100+ preferred).
• Strong employee relations and performance management experience.
• Ability to build relationships with employees at all levels of an organization.
• Excellent communication, problem-solving, and organizational skills.
• Proficiency with Microsoft Office and workforce management systems.
• Ability to work flexible hours and support multiple shifts when business needs require.

Preferred

• Staffing industry experience.
• Experience managing contingent or temporary workforces.
• Knowledge of employment law, HR compliance, and safety practices within manufacturing environments.
• Onsite in a manufacturing environment.
• Must be available for occasional evenings, weekends, and on-call support.
• Frequent walking throughout production and warehouse facilities. - This role requires heavy visibility on the production floor.

EmployBridge offers a competitive base salary plus monthly bonus potential! Additional benefits package for full time colleagues that includes:

• Comprehensive Medical, Dental & Vision benefits starting on the first of the month following hire date
• 8 Paid Holidays per year
• 2 Floating Holidays per year
• Paid Time Off
• 401(k)
• Wellness Program
• A variety of career paths and encourage promotion from within!!

Employbridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.