Staff Performance Coordinator

EmployBridge, LLC; Charleston (SC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)

Paid time off and holidays

Wellness program

Incentive programs

Job summary

Employbridge is seeking a motivated Staff Performance Coordinator to join our team in Charleston, SC. You will act as the first point of contact for vendors and client contacts regarding employee issues and help set expectations and guidelines.

This role involves coaching associates, handling onboarding documents, payroll processes, attendance tracking, and contributing to safety and operational meetings. A background in HR or customer service is preferred; strong data skills with CRM/Power BI

Responsibilities

• Act as first point of contact for vendors and client contacts for all employee issues
• Educates client on guidelines and sets expectations for the handling of any employee issues
• Ensures all employee issues are handled appropriately and in a timely fashion
• Coordinates resolution of the workforce issues with vendors and client partners
• Collects and reviews onboarding documents for each employee prior to start
• Runs reports and uses data to identify workforce challenges (CRM, Power BI, time/attendance software)
• Participates in client meetings about safety and operations and documents safety incidents
• Coaches associates on attendance policies, conducts ABC performance reviews, assigns and ends assignments
• Processes payroll and tracks attendance, wage, and hour compliance
• Walks candidates through tour of client facility
• Participates in whiteboard meetings to understand daily order fill goals
• Conducts onboarding, I-9s, and background checks
• Hands-on experience in a logistics or manufacturing environment
• Experience in a customer service role responsible for client communication
• Familiarity with a heavy process-oriented environment
• Able to multi-task and change priorities in a high-pressure environment
• Able to understand client goals and how they measure success
• Able to work independently and with a team
• Proficiency with Microsoft Office products

Job description

We are seeking a motivation driven Staff Performance Coordinator to join our Employbridge team! If you are a dynamic individual who loves working in a fast-paced environment and helping to change people’s lives, then we are the company you have been searching for!

Employbridge is a place where your career and passion come together.

Your Opportunity as a Staff Performance Coordinator:

• Act as first point of contact for vendors and client contacts for all employee issues
• Educates client on guidelines and sets expectations for the handling of any employee issues
• Ensures all employee issues are handled appropriately and in a timely fashion
• Coordinates resolution of the all workforce issues with vendors and client partners and understands risk areas for all parties
• Collects and reviews all required work related onboarding documents for each employee prior to start
• Runs reports and uses data to identify workforce challenges and escalates issues to the appropriate resource (using CRM, Power BI, time/attendance software)
• Participates in client meetings about safety and operations and documents and investigates safety incidents and executes the safety observation program
• Coaches associates on attendance policies, conducts ABC performance reviews, and assigns and ends associate assignments
• Processes payroll and tracks attendance, wage, and hour compliance
• Walks candidates through tour of client facility (walking 3 to 5 miles daily)
• Participates in whiteboard meetings to understand daily order fill goals
• Conducts onboarding, I-9s, and background checks
• Hands-on experience in a logistics or manufacturing environment
• Experience in a customer service role responsible for client communication
• HR experience is preferred
• Familiarity with a heavy process-oriented environment
• Able to multi-task, change priorities as appropriate and execute tasks in a high-pressure environment
• Able to understand client goals and how they measure success
• Able to work independently and with a team
• Practical experience and comfort with using Microsoft Office products

Employbridge offers a competitive base salary plus monthly bonus potential! Additional benefits package for full time colleagues that includes:

Employbridge offers a competitive benefits package which includes Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, and incentive programs. We also offer a variety of career paths and encourage promotion from within.

The Employbridge Story

Employbridge is one of the largest light industrial staffing supplier in the United States and a preeminent resource for professional staffing. We offer local expertise and service through our 225+ branches. At Employbridge, we operate an entire family of specialty staffing companies that include: ResourceMFG, Select Staffing, ProLogistix, ProLogistix, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. To find out more, visit us at www.employbridge.com .

Employbridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.