Staff Network Engineer

Jobs via Dice; Austin (TX); Remote; USD 100,000 - 130,000; Full time

Job summary

A leading company is seeking a Staff Network Engineer to manage global cloud infrastructure, design networks, and collaborate with teams. The role requires strong networking skills, experience with automation tools, and a customer-focused mindset. Flexible work arrangements are supported.

Qualifications

• 6+ years of experience in data center and internet networks.
• Basic Linux/Unix system administration skills.
• Experience with CI/CD and DevOps.

Responsibilities

• Manage critical public cloud infrastructure globally.
• Design and deploy networks based on requirements.
• Collaborate with project managers to resolve issues.

Skills

AI integration

Networking

Communication

Troubleshooting

Collaboration

Tools

Ansible

Python

Wireshark

tcpdump

GitHub

Bitbucket

Job description

Join us to apply for the Staff Network Engineer role at Jobs via Dice

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Today, ServiceNow stands as a global market leader, providing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our cloud-based platform connects people, systems, and processes to empower organizations to work smarter, faster, and better. Join us as we pursue our mission to make the world work better for everyone.

Job Description

This role requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards), which includes a credit check, criminal/misdemeanor check, and drug test. Employment is contingent upon passing these screenings.

What you will do:

1. Manage a critical public cloud infrastructure globally.
2. Augment network capacity as needed.
3. Design and deploy networks based on technical and business requirements.
4. Participate in automation development and platform optimization.
5. Collaborate with project managers to meet timelines and resolve issues.
6. Operate and troubleshoot networks to ensure quick issue resolution.
7. Lead engagement during outage events to mitigate impact.
8. Diagnose problems and update trouble tickets.
9. Proactively analyze network parameters to prevent outages.
10. Review and prepare for network changes, participate in rotating on-call duties.
11. Perform device upgrades, deployments, decommissions, and RMA processes using automation tools.
12. Work efficiently in a remote, distributed environment.
13. Maintain documentation and processes for large-scale network operations.
14. Utilize automation tools like Ansible and Python for deployments and troubleshooting.
15. Integrate into the environment and understand network architecture and processes.
16. Deploy capacity racks and networks in global data centers.
17. Collaborate with other teams to resolve network process issues.

Qualifications:

• Experience with AI integration into work processes and decision-making.
• Knowledge of network technologies such as BGP, OSPF, NAT, ACLs, and SNMP; MPLS knowledge is a plus.
• Familiarity with Juniper Junos, Cisco IOS/NXOS, Cumulus Linux, and REST APIs.
• Proficiency with troubleshooting tools like Wireshark and tcpdump.
• Basic Linux/Unix system administration skills.
• Automation mindset with scripting skills in Python, Go, or similar.
• Strong foundation in networking, security, and load balancing.
• 6+ years of experience in data center and internet networks.
• Ability to collaborate with globally distributed teams.
• Customer-focused with strong communication skills.
• Quick learner of new technologies.
• Experience with CI/CD, DevOps, Bitbucket, and GitHub.

Additional Information:

We support flexible work arrangements and are committed to inclusivity. ServiceNow is an equal opportunity employer and provides accommodations for applicants with disabilities. Employment may require export control compliance depending on the role.