Staff ML Engineer — AI Search & Cloud Platform

ServiceNow; United States; Remote; USD 176,000 - 308,000; Full time

Benefits offered by this job

Health plans

401(k) with company match

ESPP

Matching donations

Flexible time away plan and familyle

Job summary

ServiceNow is the AI control tower for business reinvention. We build an AI-native platform that brings together any AI, data, and workflow to help Fortune 500 companies work smarter, faster, and better. Join us to put AI to work for people.

This role drives quality and development excellence across the software lifecycle, from design and coding to test automation and deployment, shaping high-quality features with reliability, scalability, and performance.

Qualifications

• Expertise in Java or Python, OOP, Design Patterns, time and space-efficient algorithms.
• Experience building new products that leverage challenging high-performance algorithms.
• Expertise in coding efficient, object-oriented, modularized and quality software.
• Knowledge of core AI/ML techniques and algorithms.
• Knowledge of unit testing, profiling, and code tuning.

Responsibilities

• Build the best cloud-based AI/ML solutions to power intelligent enterprise services
• Collaborate daily with a team of like-minded developers, product managers and quality engineers to produce quality software
• Work with product owners to understand detailed requirements and own your code from design, implementation, testing and delivery of high-quality solutions to our users

Skills

Java/Python

High-performance algorithms

Object-oriented design

AI/ML fundamentals

Testing & profiling

Job description

ServiceNow is the AI control tower for business reinvention. We build an AI-native platform that brings together any AI, data, and workflow to help Fortune 500 companies work smarter, faster, and better. Join us to put AI to work for people.

This role drives quality and development excellence across the software lifecycle, from design and coding to test automation and deployment, shaping high-quality features with reliability, scalability, and performance.