Staff Machine Learning Engineer

Suki; Redwood City (CA); On-site; USD 225,000 - 250,000; Full time

Job summary

Suki in Redwood City is seeking a Machine Learning Engineer to enhance AI healthcare solutions. You will leverage NLP expertise, manage large datasets, and collaborate cross-functionally to optimize our platform. With a mission to make healthcare technology invisible, Suki prioritizes clinician efficiency.

Ideal candidates should possess extensive software experience, particularly in AI systems, and a solid grasp of LLMs. The role offers a competitive salary between $225k and $250k, alongside an environment committed to innovation and inclusion.

Qualifications

• 7+ years in software experience, with 2+ years in AI or machine learning.
• Experience delivering AI systems to enterprise production.
• Strong knowledge of large language models.

Responsibilities

• Enhance computational infrastructure and improve algorithms.
• Manage and curate large datasets for training.
• Monitor system performance and implement improvements.

Skills

NLP expertise

AI system delivery

LLM management

Model training

Data analysis

Tools

GCP

Kubernetes

Python

Golang

PyTorch

Job description

Overview

The Future of Healthcare Needs You. At Suki, we’re building technology that listens, understands, and gets out of the way — so clinicians can get back to being clinicians. Our flagship product, Suki Assistant, uses cutting-edge AI to automate clinical documentation in real time, reducing the time it takes to complete notes by 72%. We’re now powering the next wave of voice-enabled healthcare experiences across telehealth platforms, care delivery tools, and specialty EMRs — through Suki Platform, our proprietary AI infrastructure. Clinicians using Suki spend over 70% less time on admin. Our customers see a 9X ROI in year one. And we’re just getting started. Suki is reimagining the healthcare technology stack to make the lives of clinicians better. Our tech stack includes GCP, Kubernetes, Vertex AI, Golang, Python, C++, PyTorch, JAX, Transformers, GPT, LLAMA, MoE, gRPC, Javascript.

Responsibilities

The Machine Learning team forms the core of Suki's product, driving innovation and predictive excellence. You\'ll leverage your NLP expertise to enhance our computational infrastructure and improve our technical approaches and algorithms. Working directly on the platform powering our domain services, you\'ll collaborate with cross-functional teams to address NLP challenges and scale our platform for thousands of doctors. You\'ll manage and curate large datasets, ensuring data quality and relevance for training and evaluation. You\'ll monitor and analyze system performance metrics, identifying areas for optimization and implementing necessary improvements. By staying updated on NLP and Generative AI advancements, you\'ll incorporate innovations to maintain our competitive edge, reducing doctors’ administrative burdens and significantly impacting their daily lives.

Requirements

• 7+ years in overall software experience, with at least 2+ years focused on shipping AI or machine learning systems to production
• Demonstrated end-to-end ownership of delivering at least one AI system to enterprise production, spanning the full workflow from problem framing, data pipelines, and model or agent development, through system integration, deployment, evaluation, monitoring, and continuous iteration
• Strong working knowledge of LLMs, including prompting, orchestration, RAG, context and cost management
• Hands-on experience designing and implementing evaluation frameworks for LLM-based systems, including automated evals, human feedback loops, regression testing, and benchmark design
• Experience in building and maintaining distributed backend services for ML/AI applications
• Strong grasp of CS fundamentals including abstractions, algorithms, probability, data structures and system design
• We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding new skills to your resume.

What makes you a strong candidate

• Expertise: You know how to train models. You understand which models work best, and use LLMs only when necessary. You watch out for recall, accuracy, and precision.
• Action oriented: You love to build, ship fast, iterate, and delight users.
• Creativity: You enjoy listening to user feedback and building products in novel ways, resourceful and adaptable.
• Problem solving: You use data to guide decisions, optimize relentlessly, and understand the impact on the business.
• Humility: You are collaborative and work well in a team without ego.
• Adaptability: You thrive in a fast-moving organization that uses lightweight processes and cutting-edge technology.
• Confidence: You trust your abilities and aspire to grow.
• Communication: You are a clear communicator and consensus-builder.

What Makes Suki Unique

• A mission that matters: Suki is making healthcare technology invisible and assistive—so clinicians can focus fully on patient care.
• On a roll: Named by Fast Company as one of the most innovative companies; Google’s Partner of the Year for AI/ML; Forbes 50 AI companies.
• An AI product that delivers: Our AI is used by real clinicians at real health systems — and it works.
• A team that gets it: We’re former Googlers, Apple engineers, Stanford docs, and healthcare veterans.
• Backed by believers: We’ve raised $165M from top VCs like Venrock, First Round, Flare, and March Capital.
• On a roll: Named by Fast Company as Next Big Thing in Tech; Best Leadership Team by Comparably; Frost & Sullivan Technology Innovation Award.
• Massive market: We’re disrupting a $30B+ industry, and momentum is real.

More Than Just a Job

You’ll join a team of mission-driven builders who care deeply about what we do and how we do it. We believe in showing up with empathy, iterating constantly, and always putting clinicians first. Suki is an Equal Opportunity Employer. We’re committed to building a team that reflects the diverse communities we serve — and to creating a culture of inclusion, belonging, and bold ambition.

The Details

In compliance with the State of California Pay Transparency Law, the base salary range for this role is between $225 - $250k in CA. This range is not inclusive of any discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.