Staff Legal Secretary, Worker's Compensation

Zurich NA; Gold River (CA); Hybrid; USD 70,661,000 - 97,108,000; Full time

Job summary

Zurich North America is seeking a legal secretary for our Claims team in California, with in-office attendance 1x per week. You will organize files, support 2–3 attorneys, draft documents, and respond to inquiries from clients and counsel.

Preferred candidates hold an associate/bachelor degree and have experience with California law, Workers’ Compensation, and litigation management systems like EAMS.

Qualifications

• High School Diploma or Equivalent with 3+ years in Legal Secretary role in Insurance.
• Or Zurich Certified Insurance Apprentice with Associate Degree and 1+ year experience.
• Experience drafting legal documents and supporting attorneys.

Responsibilities

• Organizes and maintains electronic and paper files for litigation and admin matters.
• Provide administrative support to 2–3 attorneys (phone, scheduling, calendars).
• Respond to inquiries from customers, clients, counsel, and witnesses.
• Draft legal pleadings, correspondence, and other documents as directed.
• Maintain accurate systems for attorneys' cases.

Skills

Administrative support

Microsoft Office

Drafting documents

Legal terminology

Communication skills

Education

High School Diploma or Equivalent

Zurich Certified Insurance Apprentice

Associate or Bachelor Degree (preferred)

Tools

EAMS (e-filing system)

Litigation management software

Job description

At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. The candidate selected for this opportunity should be able to report into one of the following North American Claims offices: Gold River, Irvine, or Pasadena, CA.

This role requires you to be in office 1x a week.

Responsibilities

• Organizes and maintains all electronic and paper files relating to litigation and administrative matters.
• Providing administrative support to 2 -3 attorneys such as answering the phone, scheduling, and maintaining calendars, etc.
• Responding to inquiries from and interacts with customers, clients, counsel, and witnesses.
• Drafting legal pleadings, correspondence, and other documents as directed.
• Maintaining accurate systems for assigned attorneys' cases.
• Contributing to the team effort by accomplishing related results and participating on projects as needed

Basic Qualifications

• High School Diploma or Equivalent and 3 or more years of experience in the Legal Secretary area within the Insurance industry

OR

• Zurich Certified Insurance Apprentice including an Associate Degree and 1 or more years of experience in the Legal Secretary area within the Insurance industry

AND

• Experience drafting legal documents and correspondence
• Experience providing administrative support to one or more attorneys

Preferred Qualifications

• Associate Degree or Bachelor’s degree
• Worker's Compensation and Liability experience
• Ability to effectively draft complex legal documents, correspondence, and pleadings
• Strong Microsoft Office skills
• Familiarity with litigation management software systems EAMS (e-filing system)
• Organization and prioritization skills
• Experience with California jurisdiction & laws

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us.

The pay range shown is a national average and may vary by location. The proposed hourly range for this position is $24.66-$33.89, with short-term incentive bonus eligibility set at 5%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code

• 1033.

Location(s): AM - Gold River, AM - Irvine, AM - Pasadena

Remote Working: Hybrid

Schedule: Full Time

Employment Sponsorship Offered: No