Staff Legal Secretary, General Liability

Zurich NA; Florida; Hybrid; USD 34,000 - 47,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Zurich North America is hiring a Staff Legal Secretary for the Maitland, FL office. The role provides broad administrative and secretarial support to three insurance defense attorneys focused on Workers’ Compensation and General Liability.

This position operates as a hybrid role with in-office and remote work, aligned to business needs. The successful candidate will handle drafting of legal documents, calendar management, and client communications, while maintaining litigation files and

Qualifications

• High School Diploma or equivalent with 3+ years in Legal Secretary role within Insurance
• Zurich Certified Insurance Apprentice with an Associate Degree and 1+ year in Legal Secretary
• Experience drafting legal documents and correspondence
• Experience providing administrative support to one or more attorneys

Responsibilities

• Prepare and type contracts, briefs, summonses, complaints, and motions using legal formats
• Provide administrative support to 2–3 attorneys (phone, scheduling, calendars)
• Respond to inquiries from customers, clients, counsel, and witnesses
• Draft legal pleadings and correspondence as directed
• Maintain litigation management system for assigned cases
• Organize and maintain electronic files related to legal matters
• Contribute to team efforts and participate in related projects

Skills

Legal secretarial experience

Insurance industry knowledge

Strong communication

Education

Associate degree

Bachelor’s degree

Zurich Certified Insurance Apprentice

Tools

Microsoft Office

Litigation management software

Job description

Zurich North America is currently hiring a Staff Legal Secretary to join our team in Maitland, FL office. The Staff Legal Secretary performs a broad range of administrative and secretarial support for three insurance defense attorneys, specializing in Workers’ Compensation and General Liability. This position is a hybrid of remote work and in office activity designed to meet the needs of the selected candidate and Zurich North America.

At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected.

The candidate selected for this opportunity should be able to report into the following North American office: Maitland FL.

In this role you will be responsible for:

• Applying knowledge of legal document formats to prepare and type contracts, briefs, summonses, complaints, and motions.
• Providing administrative support to 2-3 attorneys such as answering the phone, scheduling, and maintaining calendars, etc.
• Responding to inquiries from and interacts with customers, clients, counsel, and witnesses.
• Drafting legal pleadings, correspondence, and other documents as directed.
• Maintaining accurate litigation management system for assigned attorneys' cases.
• Organizing and maintaining electronic files related to legal and administrative matters.
• Contributing to the team effort by accomplishing related results and participating on projects as needed.

Basic Qualifications:

• High School Diploma or Equivalent and 3 or more years of experience in the Legal Secretary area within the Insurance industry OR
• Zurich Certified Insurance Apprentice including an Associate Degree and 1 or more years of experience in the Legal Secretary area within the Insurance industry AND
• Experience drafting legal documents and correspondence
• Experience providing administrative support to one or more attorneys

Preferred Qualifications:

• Associate Degree or Bachelor’s degree
• Ability to effectively draft complex legal documents, correspondence, and pleadings
• Strong Microsoft Office skills
• Familiarity with litigation management software systems
• Organization and prioritization skills
• Experience with Florida jurisdiction & laws
• Strong written and verbal communication skills
• Defense litigation experience
• Experience handling both Workers’ Compensation and Litigation matters

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The proposed Hourly rate for this position is $24.66 - $33.89, with short-term incentive bonus eligibility set at 5%

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code

• 1033.

Location(s): AM - Maitland

Remote Working: Hybrid

Schedule: Full Time

Employment Sponsorship Offered: No