Staff IT Technical Program Manager

Coinbase; City of Albany (NY); On-site; USD 149,000 - 175,000; Full time

Job summary

Coinbase is seeking a Staff IT Technical Program Manager on the IT Operations team to own eDiscovery and information governance programs across the organization. You will work with cross-functional leadership to identify automation opportunities, prototype AI-enabled workflows, and drive adoption at scale.

You’ll translate regulatory requirements into system controls, lead timelines and risk, and ensure audit-ready documentation, with experience in Relativity, Nuix, and Google Vault supporting

Qualifications

• 5+ years in technical program management, information governance, eDiscovery, or regulatory compliance.
• Experience leading cross-functional compliance programs with multiple dependencies in a dynamic environment.
• Hands-on with EDRM and eDiscovery tooling (Relativity, Nuix, Google Vault, Onna).
• Ability to translate regulatory requirements into enterprise system controls across platforms.

Responsibilities

• Own end-to-end strategy and execution for eDiscovery and information governance across multiple business functions and platforms.
• Partner with engineering to deliver programs transforming eDiscovery capabilities from hold to collection, review, and production (EDRM).
• Translate regulatory requirements into actionable configurations, policies, and controls across Slack and Google Workspace.
• Lead program timelines, dependencies, risk escalations, and maintain audit-ready documentation (regulatory matrices, playbooks, SLAs).
• Build and validate test plans for eDiscovery controls and information governance tooling to ensure defensibility and compliance.

Skills

eDiscovery

Information governance

Regulatory compliance

Cross-functional leadership

AI workflow tooling

Roadmaps

Tools

Relativity

Nuix

Google Vault

Onna

Job description

Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called "surges." learn more about working at Coinbase.

As a Staff IT Technical Program Manager on the IT Operations team, you’ll own and drive eDiscovery and information governance programs across Coinbase. Embedded with cross‑functional leadership, you’ll serve as the connective tissue between domain experts and engineering teams, identifying automation opportunities, prototyping solutions with AI and workflow tooling, and driving adoption across the organization. You’ll lead the technical strategy behind defensible eDiscovery processes and entity‑specific retention capabilities, ensuring Coinbase meets its regulatory obligations at scale.

What you’ll do:

• Own the end-to-end strategy and execution for eDiscovery and information governance solutions spanning multiple business functions and enterprise platforms.
• Partner with engineering teams to deliver technology programs that transform eDiscovery capabilities from hold through collection, review, and production (EDRM).
• Drive the translation of regulatory and compliance requirements into actionable system configurations, policies, and controls across platforms such as Slack and Google Workspace.
• Lead program timelines, dependencies, and risk escalations while maintaining audit‑ready documentation including regulatory control matrices, playbooks, and SLAs.
• Build and validate comprehensive test plans for eDiscovery controls and information governance tooling to ensure defensibility and compliance.

Required Skills and Experience:

• 5+ years of experience in technical program management, information governance, eDiscovery, or regulatory compliance.
• Demonstrated experience managing cross‑functional compliance programs with multiple dependencies in a dynamic environment.
• Working knowledge of the Electronic Discovery Reference Model (EDRM) and hands‑on experience with eDiscovery tooling (e.g., Relativity, Nuix, Google Vault, Onna).
• Experience translating regulatory requirements into enterprise system controls and configurations across collaboration and productivity platforms.
• Proven ability to build roadmaps, manage dependencies, and drive programs independently with minimal day‑to‑day direction.
• Utilizes generative AI responsibly, maintaining human oversight to deliver business‑ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835—$175,100 USD

• *Application Limit: *Candidates may submit a maximum of 3 applications within a 6‑month period.
• *Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
• *US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
• *Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
• *Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.