Staff IT AI Implementation Engineer

PROCEPT BioRobotics; San Jose (CA); On-site; USD 164,000 - 193,000; Full time

Job summary

PROCEPT BioRobotics is seeking an AI Implementation Engineer to own the company’s AI services ecosystem, from Claude/ChatGPT to automated workflows. You’ll balance technical execution with strategic influence across departments, shaping governance and responsible AI use.

You will lead the deployment of production-grade AI agents, collaborate with IT leadership, and ensure compliance with internal policies while supporting a fast-growing, innovative robotics environment.

Qualifications

• 3-5 years IT experience in systems administration or related technical discipline.
• 1-3 years hands-on AI model/agent development experience.
• Foundational networking and cybersecurity knowledge.
• Experience with virtualized environments or containers (Docker/Kubernetes).
• Experience deploying AI tools in an enterprise environment.
• Ability to translate technical concepts for non-technical stakeholders.
• Experience contributing to governance, policy, or compliance programs.
• Ability to manage multiple projects in a fast-moving environment.
• Experience with cloud AI services (AWS, Azure, or GCP).

Responsibilities

• Administer and manage enterprise AI services (Claude Enterprise, ChatGPT Enterprise) with availability, security, licensing, and access controls.
• Design, build, deploy, and maintain AI agents and automated workflows across departments.
• Serve as the primary contact for AI-related requests and questions from all business units.
• Partner with stakeholders to assess AI use cases, feasibility, scope solutions, and implementations.
• Collaborate with IT leadership to develop and maintain AI governance policies and standards.
• Conduct ongoing compliance reviews for IT AI policies and security requirements.
• Evaluate and vet emerging AI tools, platforms, and services with adoption recommendations.
• Coordinate with AI platform vendors on licensing, onboarding, and support escalations.
• Provide training and enablement to employees on approved AI tools.
• Track AI usage, cost allocation, and surface insights to leadership.

Skills

IT experience

AI/ML concepts

Cross-functional collaboration

Cybersecurity basics

Cloud platforms

Governance/documentation

Multi-project management

Tools

Docker

Kubernetes

ESX/ESXi

Hyper-V

Proxmox

Claude Enterprise

LangChain

LangGraph

AutoGen

Ollama

Job description

Embark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. At PROCEPT, we put the patient first in everything we do and are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, uphold the trust of our shareholders. That starts with a commitment to our People with a focus on creating an evolving landscape for your career, brimming with transformative opportunities that provide continuous career growth opportunities.

Understanding PROCEPT's Culture

At PROCEPT, we believe every person matters. Every employee, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with pathological optimism. We believe in being humble and highly engaged in the work we do, while also working together seamlessly for a common goal. At Procept, curiosity, ingenuity and conviction in the power technology will transform the lives of our patients and providers.

And this doesn’t happen by accident. It starts with our live induction program that serves as an incubator for cross-functional team building, an immersion in Procept’s history, jam-packed interactive sessions with executive leadership and a crash-course in the mission and purpose of what we do. It continues with our one-of-a-kind management program designed to build the best managers in the industry, where our people managers across functions come together to exchange ideas and grow, as both managers and learners, in an environment that challenges, supports and broadens.

We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU! At Procept, we push beyond just finding a work/life balance, we strive to find a work/life blend, a professional world that you are honored and impassioned to belong to, one that you can proudly share with your family, friends, and acquaintances.

An opportunity at PROCEPT BioRobotics won’t just be about finding a job. It will be an opportunity for you to join a community devoted to making a difference in this world!

The Opportunity That Awaits You

This is a unique opportunity to help define how AI works at PROCEPT BioRobotics from the ground up. As the AI Implementation Engineer within the IT department, you will own the company's AI services ecosystem - from enterprise platforms like Claude and ChatGPT to the agents and automated workflows that make AI tangible across the business. This role sits squarely at the intersection of technical execution and strategic influence: you will not only build and maintain the AI infrastructure that powers every department, but also serve as the company's primary point of contact for all AI needs and play a meaningful role in shaping the governance policies that determine how AI is used responsibly at Procept. If you are someone who gets energized both by deploying a production-ready AI agent and by helping a business unit understand what they can and cannot do with AI - and why - this role was built for you.

What Your Day-to-day Will Involve

• Administer and manage enterprise AI services - including frontier LLM platforms such as Claude Enterprise and ChatGPT Enterprise - ensuring availability, security, licensing compliance, and appropriate access controls.
• Design, build, deploy, and maintain AI agents and automated workflows that solve real business problems across departments.
• Serve as the company's primary point of contact for AI-related requests, project needs, and questions from all business units.
• Partner with department stakeholders to assess AI use cases, evaluate feasibility, scope solutions, and deliver implementations that align with IT standards and business objectives
• Collaborate with IT leadership to develop, maintain, and continuously improve the company's AI governance policies and acceptable use standards.
• Conduct ongoing compliance reviews ensuring all departments and AI-connected services adhere to established IT AI policies and security requirements.
• Evaluate and vet emerging AI tools, platforms, and services, providing recommendations for adoption, integration, or restriction.
• Coordinate with AI platform vendors on licensing, entitlements, technical onboarding, and support escalations.
• Provide training, guidance, and enablement to employees across the organization on the effective and compliant use of approved AI tools.
• Track AI usage, cost allocation, and service health across managed platforms and surface insights and recommendations to leadership.

The Qualifications We Need You To Possess

• 3-5 years of experience in IT, systems administration, or a related technical discipline.
• 1-3 years of hands-on experience working with AI models, large language models, frontier AI services, or AI agent development.
• Foundational understanding of networking and cybersecurity principles to safely deploy and integrate AI services within the enterprise environment.
• Experience in managing virtualized environments. Such as hypervisors like ESX, HyperV, Proxmox, etc. Or containers like Docker/Kubernetes.
• Demonstrated experience deploying and managing AI tools or services in an enterprise environment.
• Proven ability to work cross-functionally and translate technical concepts for non-technical stakeholders.
• Experience contributing to technical policies, governance documentation, or compliance programs.
• Ability to independently manage multiple concurrent projects and priorities in a dynamic, fast-moving environment.
• Experience with cloud platforms (AWS, Azure, or GCP) and their AI/ML service offerings

The Qualifications We Would Like You To Possess

• Any of the following certificates:
• Claude Certified Associate or Claude Certified Developer - Foundations (Anthropic's official certification, delivered via Pearson VUE)
• AWS Certified AI Practitioner (AIF-C01), or AWS Certified Generative AI Developer - Professional for candidates with deeper hands-on build experience
• CompTIA AI+ or equivalent vendor-neutral AI credential
• Familiarity with AI agent frameworks such as LangChain, LangGraph, AutoGen, or similar orchestration tooling
• Familiarity with Ollama, OpenWebUI, or any similar opensource tools for deploying local LLM models.
• (Not a direct qualification) Any examples of personal projects/implementations of AI usage outside of work.

Pay Range For This Role

$163,910 to $192,840 as well as a 15% bonus and RSUs at offer!