Staff Infra Engineer, SRE for Real-Time Voice Platform

Vapi

San Francisco (CA)

On-site

USD 280,000 - 314,000

Full time

10 days ago

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Benefits offered by this job

Base salary + equity

Comprehensive health coverage

Quarterly off-sites

Flexible time off

L&D budget

Job summary

Vapi in San Francisco is seeking a senior/staff software engineer specializing in SRE and production engineering to strengthen reliability for our real-time voice platform. You will build tooling, improve observability, and turn incidents into durable engineering improvements.

Join a small, focused infra team and own critical reliability surface with latency-sensitive systems at scale. This role is based in San Francisco and requires deep experience with Kubernetes, cloud infrastructure, and

Qualifications

Senior or staff-level software engineer with SRE/production engineering or infrastructure experience in distributed systems.
Experience writing production-quality software and building reliability tooling or automation.
Deep experience with observability, incident response, failure analysis, capacity planning, and reliability practices.

Responsibilities

Own a reliability workstream across observability, incident response, capacity, performance, or automation.
Reduce manual work and improve detection, understanding, and response to failures.
Deliver durable improvements to failure prevention or recovery and plan next reliability investments.