Staff Information Security Engineer

ServiceNow; Milwaukee (WI); Hybrid; USD 80,000 - 140,000; Full time

Job summary

An established industry player is seeking a Staff Information Security Engineer to enhance security across its infrastructure. This role involves designing and deploying security solutions, collaborating with engineering teams, and implementing innovative security practices. The ideal candidate will have extensive experience in operating system security, scripting, and container security. Join a forward-thinking company that values flexibility and trust, and be part of a team that is committed to making the world work better for everyone. If you thrive in a dynamic environment and are passionate about security, this opportunity is for you.

Qualifications

• 6+ years of hands-on engineering experience in security.
• Strong experience with operating system and server security.
• Proficiency in scripting and automation tools.

Responsibilities

• Implement controls to secure networks and servers.
• Collaborate with teams to improve service resilience.
• Automate routine security operations and reporting.

Skills

AI Integration

Operating System Security (Linux, Windows)

Scripting and Automation (Python, Bash, Go)

Container Security

Network Security Architecture

Analytical Skills

Troubleshooting Skills

Cryptography

Infrastructure-as-Code

Identity-based Controls

Education

Master's Degree in Computer Science

Equivalent Industry Experience

Tools

Kubernetes

Puppet

Ansible

Splunk

ELK

Job description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

The ServiceNow Security Organization delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact.

Team

This position reports to the Director, Security Engineering. The Enterprise Security Engineering team aims to build state-of-the-art technology that helps reduce risks surrounding the company's sensitive assets with minimal operational impact. They act as guidance and facilitators to security operations teams and work to shift security perception from blocker to enabler by building trust with other teams.

Role

The Staff Information Security Engineer will secure ServiceNow’s infrastructure by designing and deploying security solutions across the network, server, authentication, and certificate ecosystem. You will collaborate closely with infrastructure and cloud engineering teams to embed security best practices and develop scalable, automated defenses.

What you get to do in this role:

• Implement controls that secure networks and servers from unauthorized access and malicious activity.
• Collaborate with platform and SRE teams to harden infrastructure and improve service resilience.
• Deploy secure container configurations and integrate security into Kubernetes environments.
• Contribute to the management and automation of the certificate lifecycle.
• Enforce secure authentication mechanisms, least privilege access, and passwordless initiatives.
• Build monitoring and detection capabilities that reduce response times and prevent outages.
• Contribute to threat modeling, security reviews, and compliance assessments.
• Automate routine security operations and reporting to reduce manual effort.

Qualifications

To be successful in this role you have:

Required Skills:

• Experience in integrating AI into work processes, decision-making, or problem-solving, including using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's impact on the industry.
• Master’s degree in computer science, engineering, or information technology, or equivalent industry experience.
• 6+ years of relevant hands-on engineering experience.
• Strong experience with operating system and server security (Linux, Windows).
• Good knowledge of enterprise networking and secure network architectures.
• Proficiency in scripting and automation (Python, Bash, Go, etc.).
• Experience with container security and orchestration platforms (Kubernetes preferred).
• Understanding of certificate and key lifecycle management.
• Knowledge of identity-based controls and modern authentication practices.
• Experience improving operational security efficiency through automation and tooling.
• Knowledge of logging, monitoring, and SIEM systems (e.g., Splunk, ELK).
• Strong analytical skills and troubleshooting ability.
• Experience managing directory services and access management solutions.
• Familiarity with WebAuthN and FIDO2.
• Experience with cryptography (PKI, TLS, VPNs, secure credential management, disk encryption, certificate and code signing).
• Experience with infrastructure-as-code and configuration management tools such as Puppet and Ansible.
• Ability to automate operations and capacity planning.
• System performance tuning and monitoring skills.
• Strong troubleshooting skills in system and software debugging.
• Growth mindset: hungry, humble, and capable of leading and training others.
• Ability to thrive in a dynamic, fast-paced environment.

Additional Information

We value flexibility and trust in our distributed work environment. Work personas (flexible, remote, or in-office) are assigned based on job nature. Learn more here.

Equal Opportunity Employer

ServiceNow is committed to equal opportunity employment. All qualified applicants will be considered without regard to race, color, creed, religion, sex, sexual orientation, national origin, age, disability, gender identity or expression, marital status, veteran status, or any other protected category. We also consider qualified applicants with arrest or conviction records in accordance with legal requirements.

Accommodations

We strive to provide an accessible and inclusive application process. If you require accommodations, please contact [emailprotected].

Export Control Regulations

Positions requiring access to controlled technology may require export licenses. Employment is contingent upon obtaining any necessary export approvals.