Staff GenAI Search Platform Lead

ServiceNow; Mountain View (CA); Hybrid; USD 180.000 - 240.000; Vollzeit

Zusammenfassung

Moveworks, part of ServiceNow, is seeking a Staff Machine Learning Engineer for the GenAI Search Platform. You will lead engineering efforts to build scalable search and QA systems, integrating traditional IR with cutting-edge generative AI to deliver enterprise-ready answers across knowledge sources.

You will mentor engineers, shape technical direction, and partner with product and data science teams to ensure secure, scalable, and high-performance solutions for complex enterprise use cases.

Qualifikationen

• 5+ years of engineering with at least 2 years as a senior engineer leading a team.
• Experience with search platforms such as information retrieval, ranking, or QA systems.
• Background in text processing, NLP, or ML.

Aufgaben

• Architect powerful abstractions to enable ranking and safe codebase contributions.
• Develop algorithm frameworks for conversational search applications and multi-turn QA.
• Drive the search platform with new LLM-enabled features for enterprise readiness.
• Develop evaluation metrics for models addressing security and privacy in enterprise settings.
• Provide technical leadership, coach engineers, and influence interview processes.

Kenntnisse

Engineering leadership

Search platforms

NLP / ML

Information retrieval

Python

Golang

LLMs / RAG

Tools

Python

Golang

Jobbeschreibung

Moveworks, part of ServiceNow, is seeking a Staff Machine Learning Engineer for the GenAI Search Platform. You will lead engineering efforts to build scalable search and QA systems, integrating traditional IR with cutting-edge generative AI to deliver enterprise-ready answers across knowledge sources.

You will mentor engineers, shape technical direction, and partner with product and data science teams to ensure secure, scalable, and high-performance solutions for complex enterprise use cases.