Staff Field Reliability Engineer

ALSO.; Palo Alto (CA); On-site; USD 200,000 - 240,000; Full time

Benefits offered by this job

Health coverage (100% paid)

Flexible time off

401(k) match

Job summary

ALSO. in Palo Alto is hiring a reliability engineer to monitor and analyze vehicle performance and reliability. You will validate customer usage, develop testing plans, and work with teams to implement solutions. Candidates should have a Bachelor of Science in Engineering and at least two years of experience in reliability engineering. The role offers a salary between $200,000 and $240,000, along with robust health coverage and flexible time off.

Qualifications

• Minimum Bachelor of Science in an engineering discipline or equivalent.
• Two or more years of industry experience in a reliability engineering role.
• Technical knowledge of reliability aspects including PCBA, battery, power electronics.

Responsibilities

• Monitor field performance and identify failure trends across vehicle platforms.
• Validate customer usage against assumed rider profiles for reliability.
• Develop service platform and database for common documentation.
• Define ongoing reliability testing plan.

Skills

Reliability engineering experience

Understanding of reliability statistics

Experience with root cause analysis

Working knowledge of Python

Knowledge of statistical reliability software

Education

Bachelor of Science in Engineering

Tools

JMP

MATLAB

Job description

What You Will Do

• Monitor field performance and identify trends in failure across various vehicle platforms. Perform life data analysis (Weibull), identify risk areas, and implement process or design changes to address. Track reliability growth with these implemented changes.
• Validate customer usage compared to assumed rider profiles / duty cycles, to identify any gaps in reliability test plan. Develop novel damage metrics to more accurately model failure mechanisms.
• Work with Service team to develop service platform and database that is common throughout the various channel partners that can be queried for customer complaints and part replacements. This role would help to define what information is documented.
• Develop material review board (MRB) process for disposition (rework/reman, scrap, return for analysis) and complete failure analysis of return parts to identify and implement corrective actions.
• Define ongoing reliability testing (ORT) plan.

What You Will Bring

• Minimum Bachelor of Science in an engineering discipline or equivalent. Two or more years of industry experience in a reliability engineering role.
• Technical knowledge of one or more aspects related to reliability, including: PCBA and electronic components, battery and power electronics, drive units, and chassis systems.
• Understanding of reliability statistics, life data analysis, reliability growth.
• Experience with structured problem solving like FRACA or 8D, with root cause analysis (RCA) tools such as: 5 Whys, Fishbone, Fault Tree, FMEA.
• Working knowledge of a coding language, preferably Python.
• Working knowledge of statistical software for reliability, such as JMP, the ReliaSoft suite, or MATLAB.
• Working knowledge of failure analysis techniques such as SEM, CT, X-Ray, EDS, TDR.
• Experience with deploying reliability testing guidelines and inventing new ways of testing.

The salary for this position ranges from $200,000 - $240,000 per year, depending on experience and qualifications.

Perks & Benefits

• Robust health coverage — excellent health, dental, and vision insurance covered up to 100% by ALSO, with FSA & HSA options.
• One Medical membership and dedicated insurance advocates.
• Rich fertility and family-building benefits with Progyny.
• Flexible time off.
• 401(k) match.