Staff Engineer - Client Services (REMOTE)

Fanatics; New York (NY); Remote; USD 170,000 - 210,000; Full time

Job summary

Fanatics Betting & Gaming (FBG) seeks a Staff Engineer in Client Services to lead design and delivery of scalable backend features across multiple client teams. You will mentor engineers, set coding standards, and drive best practices while collaborating with product, design, and operations to deliver high-quality experiences for a rapidly growing sports betting platform.

The role emphasizes Kotlin and modern backend architectures, with on-call duties and occasional travel to Fanatics offices as

Qualifications

• 7+ years designing and building highly scalable backend services.
• Proficiency with Kotlin as the primary development language, or Java with Kotlin focus.
• Experience with Spring Boot or similar backend frameworks.
• Experience with Coroutines and Dependency Injection.
• Strong cross-functional communication and collaboration.
• Familiar with Agile software delivery and SCRUM methods.
• Ability to work in a fast-growth environment where priorities shift quickly.
• Bachelor’s degree or equivalent professional experience.

Responsibilities

• Lead planning, design, and development of major product features end-to-end.
• Define and scale engineering best practices across Client Services and peer teams.
• Conduct thorough design and code reviews to ensure quality, reliability, and security.
• Mentor engineers and foster technical ownership across multiple teams.
• Lead cross-functional delivery of multi-team projects and coordinate with product/design.
• Define testing strategy for complex client-side features and systems.
• Improve observability, reliability, and system resilience.
• Participate in on-call rotations and incident resolution.
• Collaborate with product and design to align technology with roadmap.

Skills

Kotlin

Java

Spring Boot

Coroutines

Dependency Injection

Agile/SCRUM

Cross-functional collaboration

Mentoring

On-call support

Education

Bachelor’s degree

Tools

Kotlin Multiplatform

AWS

CI/CD

Observability tools

Job description

New York, NY, United States

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

Overview

As a Staff Engineer, Client Services at Fanatics Betting & Gaming (FBG), you’ll join the Sportsbook Client team—an innovative, culturally driven group powering the rapidly growing Fanatics Sportsbook app. The team owns the core customer experience, from showcasing markets, events, and player statistics to rendering highly dynamic, real-time data. Together, we build features that elevate performance, usability, and engagement, driving customer loyalty through an exceptional user experience.

As a Staff Engineer at FBG, you are a seasoned contributor and technical leader, known for your ability to build scalable, high-impact solutions that drive the business forward. You combine deep hands‑on expertise with a strong architectural mindset, delivering results across mobile systems. You are expected to set the technical direction, drive engineering excellence across multiple client-facing teams, and empower engineers to deliver features at the highest quality. You play a key role in shaping the future of our technology stack while mentoring others and setting a high bar for engineering excellence.

We embrace principles of data‑driven development, operational excellence, and continuous process optimization to deliver a stable, scalable platform. Central to our strategy is Kotlin, and Kotlin Multiplatform, which empowers us to deliver high‑quality features quickly and consistently across multiple ecosystems. By focusing on object‑oriented design, modern coding practices, open‑source frameworks, and third‑party platform integrations, we continuously innovate and deliver at speed in this exciting and fast‑moving market.

Responsibilities

• Lead the planning, design, and technical development of major product features, from inception through deployment, ensuring alignment with overall platform strategy.
• Own and drive technical excellence, including defining and scaling best practices in code quality, system design, and testing across the Client Services domain and peer teams.
• Conduct exceptionally thorough and constructive technical design and code reviews to maintain the highest bar for quality, reliability, and security.
• Mentor and empower engineers across multiple teams, fostering a culture of technical ownership, innovation, and continuous improvement.
• Help your team define and adhere to the principles, guidelines, and best practices of our engineering strategy and actively drive adoption across related client teams.
• Lead end‑to‑end delivery of multi‑team projects, coordinating across engineering, product, and design. Effectively represent the team's plans, updates, and technical decisions in cross‑functional planning and review forums.
• Define and lead the testing strategy for complex client‑side features and systems, promoting a culture of quality and ensuring systems are testable by design.
• Guide teams in operational best practices, actively raising the bar for observability, reliability, and system resilience. Design, stress‑test, and refine systems for maintainability.
• Improve the team's processes and response rhythms for handling high‑pressure situations, scope changes, or production incidents, fostering an environment of composure and continuous learning.
• Develop, test, document, and deploy high quality software into production.
• Develop a fundamental understanding of our industry, product, feature set and roadmap.
• Work closely with our product team, design, and other internal stakeholders to make technology decisions that grow and improve our products.
• Participate in an on‑call rotation to address urgent issues outside business hours and contribute to app enhancements and operational efficiency (OE) by troubleshooting and resolving application‑related problems.
• Escalate when tasks or projects hit roadblocks.
• Be open to occasional travel to Fanatics offices and other locations for conferences, events, meetings, and team‑building activities.

Required Qualifications

• 7+ years of experience designing and building highly scalable backend services.
• Expertise with Kotlin as the primary development language, OR deep knowledge of Java with a strong willingness to transition to and develop primarily in Kotlin.
• Proven experience with modern backend frameworks such as Spring Boot or similar.
• Experience with Coroutines and Dependency Injection.
• Team‑first mentality, with a willingness to do what it takes to get the job done and a desire to strive for better.
• Able to effectively communicate complex technical subjects to a variety of audiences (engineers, technical leaders, marketing and operations teams, non‑technical functional leaders).
• Familiar with Agile software product delivery and SCRUM methodology.
• Thrives in a high‑growth environment where priorities evolve regularly and decisions are made quickly.
• Able to effectively work cross‑functionally within an enterprise environment.
• A Bachelor’s degree, or professional certification, or a combination of education and experience

Preferred Qualifications

• Experience designing and building backend services using Spring Boot or similar Java frameworks
• Experience working in large‑scale distributed systems and event‑driven architectures
• Exposure to cloud infrastructure (e.g., AWS, GCP), CI/CD pipelines, and observability tools
• Familiarity with functional programming paradigms and actor‑based concurrency frameworks like Apache Pekko (or Akka).

Depending on the role, your interview and onboarding experience may include in‑person components, such as onsite interviews or Launching into Better: LIVE—a multi‑day cultural immersion in New York City for full‑time, non‑seasonal hires. These sessions are designed to build connections and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.

Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full‑time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/

Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full‑time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/

Voluntary Self‑Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Fanatics Betting & Gaming’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.