Staff Engineer - AI Platform (Fully Remote)

HighLevel; United States; Remote; USD 170,000 - 250,000; Full time

Job summary

HighLevel is seeking a deeply hands-on Staff Engineer to set the technical direction for agentic systems and AI platform services. You will own architecture, write code, and collaborate with product engineering, SRE, security, and leadership to ship reliable AI-powered features.

You will help build production-grade agentic systems with orchestration, memory, guardrails, and human-in-the-loop controls, and contribute to a shared AI platform including agent frameworks, LLM gateway, prompt/model

Qualifications

• Hands-on Staff Engineer capable of setting technical direction for agentic systems and AI platform services.
• Ability to write code and own architecture while collaborating with cross-functional teams.

Responsibilities

• Deeply hands-on Staff Engineer role setting technical direction for agentic systems and AI platform services.
• Own architecture, write code, and collaborate with product engineering, SRE, security, and leadership.

Job description

• Deeply hands-on Staff Engineer role setting technical direction for agentic systems and AI platform services.
• Own architecture, write code, and collaborate with product engineering, SRE, security, and leadership.

What You'll Build:

• Production-grade agentic systems with orchestration, memory, guardrails, and human-in-the-loop controls.
• Shared AI platform including agent frameworks, LLM gateway, prompt/model versioning, and evaluation harnesses.
• Cloud infrastructure for AI workloads across GCP/AWS with cost governance.

What Success Looks Like:

• Agentic systems run reliably in production with tracked quality, latency, and safety targets.
• Teams adopt the shared AI platform and gain measurable velocity from AI-driven workflows.

HighLevel

HighLevel is an AI-powered business operating system that helps agencies, entrepreneurs, and SMBs automate and scale. With over 2,000 team members across 10+ countries, it operates as a global, remote-first organization built for speed and ownership.