Staff DevOps Engineer, Developer Experience (DevEx)

Demandbase, Inc.; United States; On-site; USD 180,000 - 280,000; Full time

Job summary

Demandbase, Inc. is seeking a Staff DevOps Engineer to join the DevEx team. You will define multi-quarter platform strategy across build, test, deploy, and operate stages for services and data pipelines on AWS and GCP, acting as a force multiplier for reliability and scale.

You will drive self-service platform adoption, improve observability and security, and mentor senior engineers to elevate the organization’s engineering practices and delivery velocity.

Qualifications

• Staff DevOps Engineer on the Developer Experience (DevEx) team responsible for platform strategy across AWS and GCP.
• Experience with Kubernetes-based services and data platforms; strong platform engineering mindset.

Responsibilities

• Set and drive the technical roadmap for the Internal Developer Platform (IDP) – not just execute against one handed to you.
• Author and review RFCs/design docs that other teams adopt; act as architecture reviewer for infrastructure-impacting changes org-wide.
• Escalation point for the highest-severity production incidents involving platform infrastructure; lead retrospectives and drive structural fixes.
• Mentor senior and staff-level engineers across teams, raising the technical bar for platform engineering, reliability, and secure software delivery org-wide.
• Own and evolve Demandbase's Internal Developer Platform (Backstage service/API/group catalog).

Job description

Introduction to Demandbase:

Demandbase is the only pipeline AI platform that empowers GTM teams to automate growth at scale. With a unified view of data, insights, actions, and outcomes, B2B enterprises can seamlessly align and execute their account-based GTM strategies with confidence. Thousands of businesses trust Demandbase to maximize revenue, minimize waste, and consolidate their data and tech stacks - all in one platform.

As a company, we're as committed to growing careers as we are to building world-class technology. We invest heavily in people, our culture, and the community around us. We have also continuously been recognized as One of The Best Places To Work in the San Francisco Bay Area by Fortune, and One of The 60 Best Companies To Sell For by Selling Power. Our offices are located in San Francisco, New York, Austin, Seattle, India, and the United Kingdom.

About the Role

As a Staff DevOps Engineer on the Developer Experience (DevEx) team, you will set the technical direction for the platforms, tooling, and workflows that every engineering team at Demandbase depends on to ship reliably to production. This is not a single-team execution role you will define multi-quarter platform strategy across build, test, deploy, and operate stages for services and data pipelines running on AWS and GCP, and you'll be the person other senior and staff engineers across the org come to when a platform decision has broad blast radius.

You'll act as a force multiplier at organizational scale: abstracting infrastructure complexity into paved roads, driving adoption of self-service platforms, and embedding reliability, security, costawareness, and observability. You are fluent with AI-assisted and agentic engineering workflows and are expected to help define how the broader engineering org adopts these tools safely and effectively. This role is critical to improving local-to-production parity, reducing cognitive load fleetwide, and sustaining high release velocity across our Kubernetes-based services and data platforms.

What makes this role distinctive

You'll combine technical strategy, platform product thinking, and hands-on systems leadership to make reliable delivery the default for engineering teams.

RESPONSIBILITIES

Platform Strategy & Technical Leadership

• Set and drive the technical roadmap for the Internal Developer Platform (IDP) - not just execute against one handed to you.
• Author and review RFCs/design docs that other teams adopt; act as architecture reviewer for infrastructureimpacting changes org-wide.
• Serve as the escalation point for the highest-severity production incidents involving platform infrastructure; lead retrospectives and turn findings into structural fixes, not one-off patches.
• Mentor senior and staff-level engineers across teams, raising the technical bar for platform engineering, reliability, and secure software delivery org-wide.

Developer Platform & Workflow Enablement

• Own and evolve Demandbase's Internal Developer Platform (Backstage service/API/group catalog,