Staff Development & Training Manager

The Arc of Prince George's County; Upper Marlboro (MD); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

403(b) match

Tuition reimbursement

Paid holidays

Paid time off

Paid training

Life insurance

Job summary

The Arc Prince George’s County is hiring a Staff Development and Training Manager to lead our training department and develop comprehensive staff development programs. You will partner with Human Resources, Nursing, and Quality Assurance to assess needs, design, implement, and document programs including New Hire Orientation and ongoing education.

Responsibilities include coordinating calendars, tracking certifications, maintaining compliance, and supervising Staff Development Specialists.

Qualifications

• Bachelor’s degree in counseling, social work, human resources, or related field.
• At least four years of professional training facilitation and curriculum development experience.
• Experience with Developmental Disability Administration and COMAR compliance.
• Experience with online learning platforms and tracking completion.

Responsibilities

• Coordinate training calendars, registrations, facilities, attendance, and instructor rosters.
• Develop and deliver agency training and professional development programs.
• Maintain training records, certifications, and accurate data across management systems.
• Collaborate with Nursing and Quality Assurance to maintain training standards.

Education

Bachelor’s degree in Counseling / Social Work / Human Resources

Job description

About the Organization:

The Arc Prince George’s County serves more than 500 individuals with disabilities through a variety of programs, services and supports. Our primary areas of support are community living, family and personal supports, employment services, and day programs - all with an emphasis on person-centered community involvement and inclusion. To learn more about us, please visit www.thearcofpgc.org.

Position Overview:

Reporting to the Chief of Staff, the Staff Development and Training Manager is responsible for the management of the training department including professional development activities for The Arc Prince George's County (The Arc). This position will partner with Human Resources, Department of Nursing, and Quality Assurance directors to assess the training needs of agency staff and to develop, implement, evaluate, and ensure proper documentation of staff development programs. Such programs will include but are not limited to New Hire Orientation, DDA Core Trainings, and Continuing Education Programs for agency personnel. Additionally, this position must be able to facilitate all training programs with exception of those requiring the nursing facilitation. The SDM and will manage the performance of the Staff Development Specialists.

Here’s What You’ll Be Doing Day-to-Day:

Administrative and Training Coordination

• Coordinate training calendars, schedules, registrations, facilities, attendance, and instructor rosters.
• Process training invoices, stipends, expenses, supply purchases, no-show fees, and reimbursement costs.
• Enroll staff in online training and monitor registration, completion, and seat availability.
• Maintain training records, timesheets, certifications, and accurate data across management systems.
• Coordinate Certified Medication Technician renewals with Nursing and the Maryland Board of Nursing.

Training Compliance and Systems:

• Monitor staff training compliance with agency, DDA, and COMAR requirements.
• Prepare and distribute compliance reports to supervisors and leadership.
• Manage expired training, extensions, corrective actions, and required documentation.
• Troubleshoot training system issues and assist staff with registration, access, and completion.
• Maintain training calendars, databases, and accurate compliance records.
• Provide guidance and tools to help supervisors monitor staff training requirements.

Staff Development and Instruction:

• Develop and deliver agency training and professional development programs.
• Facilitate interactive training and provide instructional support to agency instructors.
• Maintain required instructor certifications, including Mandt, CPR, and First Aid.
• Collaborate with Nursing and Quality Assurance to maintain Certified Medication Technician training standards.
• Ensure training content meets agency, state, and staff development requirements.
• Maintain training technology and coordinate equipment or technical support as needed.

Supervision and Collaboration:

• Support and supervise the Staff Development Specialist and new-hire orientation process.
• Ensure training materials and content meet agency and employee needs.
• Update training policies and agreements with leadership approval.
• Maintain positive working relationships and open communication with instructors, supervisors, and staff.
• Attend workshops and training opportunities to stay current with requirements and best practices.
• Support special training projects and perform other related duties as assigned.

You Are Our Ideal Candidate If You:

• Position requires a bachelor’s degree in one of the following: counseling, Social Work, Human Resources (or any applicable relating degree).
• At least four years of professional experience with training facilitation including curriculum development.
• Experience working with Developmental Disability Administration and COMAR compliance requirements.
• Proven history and experience in working with online learning platforms and monitoring completion and compliance.
• Experience working with individuals with developmental and physical disabilities.

Benefits

The Arc offers a competitive salary and comprehensive benefits, to include

• medical, dental and vision plans.
• A 403(b) retirement plan w/ employer match
• tuition reimbursement
• benevolence program
• paid holidays
• generous paid time-off
• paid training
• company paid life insurance
• and much more!