Program Manager (3751)

The Arc Prince George's County; Upper Marlboro (MD); On-site; USD 66,000 - 70,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

403(b) retirement plan w/ employer""ma

Tuition reimbursement

Benevolence program

Paid holidays

Generous paid time-off

Paid training

Company paid life insurance

Job summary

The Arc Prince George’s County is seeking a full-time Program Manager to oversee direct support professionals for assigned homes, ensuring services are person-centered and advocacy-driven. The role requires travel between sites and on-call coverage for emergencies.

Responsibilities include coordinating medical and behavioral plans, supervising staff, managing budgets, and promoting community involvement while engaging families in activity planning.

Qualifications

• Strong interpersonal skills and ability to communicate with individuals, families and partners.
• Customer service orientation with a focus on person-centered supports.
• Proficient with computers and standard software.
• Minimum high school diploma.
• Two years of supervisory experience working with people with disabilities.
• Knowledge of community resources available in Prince George's County.
• Strong organizational skills for coordinating services and documentation.
• Demonstrates alignment with the agency’s vision and person-centered approach.

Responsibilities

• Coordinate medical appointments and behavior support plans.
• Lead person-centered planning and promote self-advocacy.
• Develop and manage budgets; oversee expenditures and records.
• Ensure cost‑effective operations and proper documentation.

Skills

Strong interpersonal skills

Customer service-oriented

Excellent computer skills

High school diploma

2 years supervisory experience with PW

Knowledge of community resources in PG

Strong organizational skills

Understand agency vision and person‑or

Education

High school diploma

Job description

About the Organization:
The Arc Prince George’s County serves more than 600 individuals with disabilities through a variety of programs, services and supports. Our primary areas of support are community living, family and personal supports, employment services, and day programs - all with an emphasis on person-centered community involvement and inclusion. To learn more about us and to review the complete job description, please visit www.thearcofpgc.org.

Description
About the Organization:
The Arc Prince George’s County serves more than 600 individuals with disabilities through a variety of programs, services and supports. Our primary areas of support are community living, family and personal supports, employment services, and day programs - all with an emphasis on person-centered community involvement and inclusion. To learn more about us and to review the complete job description, please visit www.thearcofpgc.org.
Position Summary
The Arc is seeking for a full-time Program Manager oversees all direct support professionals for their assigned homes. The Program Manager ensures that all services and supports are person-centered and promotes a culture of advocacy within the residential homes.
Working Days & Hours

• Scheduled Work Days: Monday - Friday
• Work Hours: 40 hrs/wk (Varies Flexible hours, nights and weekends required)
• Annual Salary: $66,124.24 - $70,091.69

Key Competencies

• Advocacy: Support individuals in expressing their goals, choices, and rights.
• Communication: Actively listen and collaborate with individuals, families, and community partners.
• Relationship Building: Foster inclusive opportunities for meaningful connections and friendships.

Key Responsibilities
Individual Support & Planning:

• Coordinate medical appointments and behavior support plans.
• Lead person-centered planning and promote self-advocacy.

Financial Management

• Develop and manage budgets; oversee expenditures and financial records.
• Ensure cost-effective operations and proper documentation.

Community Integration

• Promote frequent community outings and use of local resources.
• Engage families and natural supports in activity planning.

Home Quality & Safety

• Ensure homes meet safety, licensing, and maintenance standards.
• Address site needs and provide emergency shift coverage.

Communication & Documentation

• Maintain respectful communication with families, professionals, and staff.
• Participate in and document meetings; facilitate inter-agency communication.

Health Monitoring

• Oversee individuals’ health needs, medical services, and hygiene support.

Professionalism & Leadership

• Model positive behavior, maintain confidentiality, and solve problems creatively.

Supervision

• Hire, train, and manage support staff; provide ongoing feedback and team leadership.

Note: Travel between sites is required. On-call availability for emergencies, including nights and weekends, is expected.Qualifications

• Strong interpersonal skills
• Customer service-oriented
• Excellent computer skills
• Minimum high school diploma
• 2 years of supervisory experience working with people with disabilities
• Must have knowledge of community resources available in Prince George’s County
• Strong organizational skills
• Demonstrate an intensive understanding of the agency’s vision in terms of the importance of recognizing and honoring the individuals’ preferences and choices.

Total Rewards
The Arc offers a competitive salary and comprehensive benefits, to include medical, dental and vision plans. A 403(b) retirement plan w/ employer match, tuition reimbursement, benevolence program, paid holidays, generous paid time-off, paid training, company paid life insurance, and much more!

• Medical plans
• Dental plans
• Vision plans
• 403(b) retirement plan w/ employer match
• Tuition reimbursement
• Benevolence program
• Paid holidays
• Generous paid time-off
• Paid training
• Company paid life insurance