Staff Designer: Own Ambiguous Problems & Ship Cohesive UX

ATOMS Careers page; San Francisco (CA); On-site; USD 182,000 - 230,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company-paid life and disability

Voluntary insurance: accident, illness

Supplemental life insurance

401(k)

Health Savings Account (HSA)

Flexible Spending Accounts

Discretionary vacation days

8 paid holidays

Job summary

ATOMS is seeking a Staff Designer for Otter, our platform powering online food delivery for restaurants. You will tackle big, ambiguous problems, define what matters, and lead initiatives from rough idea to shipped product that feels like Otter.

You’ll turn vague direction into concrete plans, mentor designers, and push brand and craft across surfaces. The role is onsite in San Francisco, with equity and a performance-based bonus opportunity.

Qualifications

• A track record of finding the right problem to solve, not just solving the one you were given.
• Experience shipping work that started as pure ambiguity, no clean brief, no clear owner, just a direction.
• A sharp eye for brand and craft, someone who notices when something feels almost right and pushes it the rest of the way.
• Strong storytelling instincts, you can get a room to believe in a direction before it exists.
• Enterprise or B2B experience is a strong plus, and bonus points if you've also touched the consumer side of that same business.

Responsibilities

• Spot the P0 problems other people haven't seen yet, and make the case for why they matter.
• Take a vague, company-level direction and turn it into a concrete plan, then rally the people needed to build it.
• Own initiatives that cut across teams, not confined to one roadmap or one pod.
• Raise the bar on what Otter feels like, pushing every surface toward something more cohesive, more considered, more us.
• Bring energy and craft to work that's often invisible until it's done right, then impossible to imagine any other way.
• Mentor and sharpen the designers around you just by how you work, no direct reports required.

Skills

Problem discovery

Ambiguity navigation

Brand craftsmanship

Storytelling

B2B experience

Job description

ATOMS is seeking a Staff Designer for Otter, our platform powering online food delivery for restaurants. You will tackle big, ambiguous problems, define what matters, and lead initiatives from rough idea to shipped product that feels like Otter.

You’ll turn vague direction into concrete plans, mentor designers, and push brand and craft across surfaces. The role is onsite in San Francisco, with equity and a performance-based bonus opportunity.