Staff Data Scientist - Core Revenue Retention (Fully Remote)

HighLevel; United States; Remote; USD 150,000 - 210,000; Full time

Job summary

HighLevel is seeking a senior analytics leader to own revenue retention and monetization strategies across CPaaS, AI features, and Customer Success. You will drive the retention/value model and help distinguish real churn from data artifacts.

The role requires 9+ years in revenue/retention analytics with strong SQL and Python, plus practical causal inference skills. You will partner with Finance, CPaaS, and CS leaders in a remote-first global environment.

Qualifications

• 9+ years in revenue/retention analytics.
• Deep churn and monetization experience.
• Strong analytical skills in imperfect data environments.

Responsibilities

• Own revenue retention and add-on monetization across CPaaS, AI features, and Customer Success.

Skills

SQL

Python

causal inference

Job description

• Own revenue retention and add-on monetization across CPaaS, AI features, and Customer Success.
• Drive the retention/value model and separate real churn signal from data artifacts.
• Partner with Finance, CPaaS, and CS leaders to set measurement standards.

What We Look For:

• 9+ years in revenue/retention analytics with deep churn and monetization experience.
• Strong SQL, Python, and practical causal inference skills.
• Comfort operating amid imperfect data and influencing without authority.

Why HighLevel:

• Global, remote-first company with 2,000+ team members across 10+ countries.
• We value initiative, clarity, and execution, creating space for ambitious people.

HighLevel

HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership.