Staff Data Center Solutions Architect (29112)

Supermicro; San Jose (CA); On-site; USD 155,000 - 180,000; Full time

Job summary

Supermicro in San Jose is seeking a Staff Data Center Solutions Architect to drive end-to-end data center designs for global IT projects. You will work with customers from ground to executive level, manage programs, and coordinate with internal and external teams to align on requirements and delivery.

The role emphasizes solution development, POC delivery, bid responses, and collaboration with sales to close opportunities.

Qualifications

• 12+ years of IT experience in compute, storage, or networking.
• Strong solution design and diagnostic skills.
• Experience with customer-facing engagements.

Responsibilities

• Design and architect data center infrastructure meeting scalability, availability, and performance.
• Collaborate with customers to capture requirements and develop data center solutions.
• Lead pre-sales and post-sales activities, including POC, RFI/RFP responses, and contract terms.
• Coordinate with internal teams to deliver projects and ensure service levels.
• Perform on-site visits to enable solution integration and troubleshooting.

Skills

Solution design

Pre-sales / client facing

Communication

Compute/storage architecture

OS knowledge

Contracts negotiation

Education

Bachelor’s degree in Computer Engineering/Computer Science

Job description

Job Title: Staff Data Center Solutions Architect

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

The Staff Data Center Solutions Architect will be part of a growing, dynamic, highly-focused team responsible for developing new or existing opportunities in the global IT market. The Staff Data Center Solutions Architect will be required to work with customers from ground to executive-level, manage projects hand-in-hand with internal and external teams, and help grow the business whenever possible. Customer and solution focus, are two key factors for this position, as well as business continuity and support. The Staff Data Center Solutions Architect must work with multiple departments to ensure new projects and existing projects are initiated or maintained towards customer requirements.

Essential Duties and Responsibilities:

• Data Center Solution Design: Collaborate with customers to understand data center requirements and develop comprehensive data center solutions, Design and architect data center infrastructure to meet scalability, availability, and performance requirements
• Facility Build Expertise: Assist customers as they execute on the construction and commissioning of data center facilities, including power, cooling, and physical security infrastructure
• Sales Collaboration: Work closely with sales teams to develop superior customer service relationships with prospects, ensuring seamless collaboration to close deals successfully.
• Customer Support: Provide technical pre-sales and occasional post-sales assistance to customers. Enrich the Supermicro offering by evangelizing technology and Supermicro portfolio within customers.
• Develop Bids: Develop and review systems solutions, technical bid responses and presentations. Respond to RFI, RFP, etc…Work with customers in negotiation of contracts, pricing, and service level agreements with vendors to optimize cost-effectiveness and performance
• Solution Development: Deliver POC to end-users, and manage POCs end to end. Visit on-site facilities and operations to enable solution integration and issue resolution.
• Cross-Functional Teamwork: Collaborate with other departments within the organization to enhance the effectiveness of business strategies and ensure a cohesive approach to enterprise client engagement.

Qualifications:

• Bachelor’s degree in Computer Engineering/Computer Science or related field
• 12+ years relevant experience within IT, specifically within Compute, Storage, and/or Networking
• Good solution design and diagnostic skills.
• Familiarity and experience with range of Operating Systems, Storage Software, and/or Network Operating Systems would be beneficial.
• Strong background with compute and storage hardware and architecture.
• Good ability to communicate ideas and solutions to a range of client type.
• Experience with customer-facing engagement

Salary Range

$155,000 - $180,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.