Staff Content Designer — UX Platform, Systems & AI Tools

Etsy; New York (NY); Sur place; USD 144 000 - 216 000; Plein temps

Avantages offerts par ce poste

Equity package

Annual bonus

Competitive benefits

Résumé du poste

Etsy is seeking a Staff Content Designer within the UX Platform to set language strategy across the design system and cross-cutting squads. You’ll help evolve Collage’s content layer, define voice patterns, and build scalable guidelines that empower Studio, Systems, and UX AI Enablement to deliver on-brand, consistent copy across buyer and seller surfaces.

Based near Etsy’s Brooklyn Office, you’ll lead content initiatives, architect AI-ready tooling, and mentor other designers while

Qualifications

• 10+ years of content design experience with a portfolio.
• Systems thinking as a default. Diagnose root causes and build durable solutions.
• Strong writing sensibility with attention to tone and rhythm.
• Hands-on experience building AI tooling, prompts, plugins, and evals.
• Experience translating guidelines into structured, retrievable formats (style guides/docs).
• Proven ability to operate in ambiguity and align stakeholders.
• Excellent communication and storytelling to explain complex systems.

Responsabilités

• Define voice, tone, and scalable conversational patterns across the end-to-end experience.
• Build the content layer of Collage to ensure consistency and cohesion across surfaces.
• Collaborate with Studio to frame problems and ship framework-guidelines and copies.
• Own AI content tooling, guidelines, and evaluation framework for quality checks.
• Elevate content thinking through critiques, documentation, tooling, and office hours.
• Evolve how content work is done and foster a shared language among designers.
• Contribute to the content community of practice with leadership and guidance.

Connaissances

Content design

Systems thinking

Writing

AI tooling

Guidelines/docs

Ambiguity handling

Communication

Description du poste

Etsy is seeking a Staff Content Designer within the UX Platform to set language strategy across the design system and cross-cutting squads. You’ll help evolve Collage’s content layer, define voice patterns, and build scalable guidelines that empower Studio, Systems, and UX AI Enablement to deliver on-brand, consistent copy across buyer and seller surfaces.

Based near Etsy’s Brooklyn Office, you’ll lead content initiatives, architect AI-ready tooling, and mentor other designers while