Staff Content Designer, Trust and Safety

Pinterest Engineering; San Francisco (CA); On-site; USD 118,000 - 245,000; Full time

Job summary

A leading company in the tech industry is seeking a Staff Content Designer for the Trust and Safety team. This role involves creating user-centered content and collaborating with various teams to ensure product quality and compliance. Ideal candidates will have extensive experience in content design and a passion for building inclusive products.

Qualifications

• 6+ years of experience in content design, especially in Trust and Safety.
• Portfolio demonstrating breadth and creativity in content design.

Responsibilities

• Design intuitive experiences for trust and safety products.
• Collaborate with cross-functional teams to create clear messaging.

Skills

User-focused content design

Strategic thinking

Mentoring

Accessibility

Education

Bachelor’s degree in human-centered design

Tools

Generative AI

Job description

Staff Content Designer, Trust and Safety

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About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities, and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

Description

We’re looking for a Content Designer to join the Trust and Safety team to lead work on some of our most sensitive and vital product experiences, including safety, identity, and compliance. As a Content Designer, you’ll advocate for the user experience by creating clear, concise, human language and information architecture. You will set content vision, drive product narratives, and develop content processes to ensure quality and consistency across Pinterest’s features.

What You’ll Do

• Design intuitive experiences for trust and safety products, crafting language that helps users accomplish their goals while meeting business and compliance requirements.
• Use empathy, logic, and data to inform content strategies. Conduct audits, identify patterns, and lead brainstorming sessions to create content experiences that balance user needs, business goals, and compliance.
• Apply UX content best practices and develop guidelines to ensure quality and consistency.
• Collaborate with researchers, product managers, engineers, marketing, legal, and policy teams to create clear messaging that resonates with users and maintains our product voice.
• Become an expert in your product and user group, gaining a deep understanding of trust and safety issues, engaging with research, and bringing human voices into UI and problem statements.

What We’re Looking For

• 6+ years of experience in user-focused content design, especially in Trust and Safety, Privacy, or Security.
• Bachelor’s degree in human-centered design or related field, or equivalent experience.
• A portfolio demonstrating breadth, creativity, and experience in content design, design thinking, and product strategy.
• Experience using tools such as generative AI for ideation and shaping solutions.
• Experience leading multiple complex work streams.
• Strategic thinking in product and design.
• Ability to mentor and develop content design skills.
• Passion for building accessible, inclusive, and high-quality products.

Additional Information

This position is not eligible for relocation assistance. The role may require in-office collaboration 1-2 times every 6 months and can be located anywhere in the country. The salary range is $118,543—$244,059 USD, with potential equity. Final salary depends on experience, location, and skills.

At Pinterest, we value equity, inclusion, and transparency. We are an equal opportunity employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, veteran status, disability, or genetic information. If accommodations are needed during the application process, please complete this support form.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job functions: Marketing, Public Relations, and Writing/Editing
• Industries: Technology, Information, and Internet