Staff Backend Engineer

Giga; San Francisco (CA); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Competitive Compensation

$150/month wellness benefit

401(k) plan

Paid parental leave

Commuter benefits

Medical, dental, and vision coverage

Healthcare coverage

Job summary

A pioneering AI technology firm based in San Francisco seeks an experienced backend engineer to develop infrastructures for impactful AI agents. In this role, you will own complex problems from conception to execution, collaborating with talented engineers while making significant technical decisions. Ideally, you possess over 6 years of experience in backend systems where reliability is key. This position offers competitive compensation including equity, wellness benefits, and comprehensive medical coverage.

Qualifications

• 6+ years building backend systems in reliable and scalable environments.
• Ability to work on loosely defined problems and find solutions.
• Experience in navigating and improving existing codebases.
• Write clean, reliable code and ship when appropriate.
• Want to have impact in a small team with visible results.
• Interested in AI agents and infrastructure for production.

Responsibilities

• Build infrastructure and systems for AI agents.
• Own problems end-to-end from conception to iteration.
• Make sound technical decisions and ship reliably.

Skills

Backend systems development

Problem-solving in ambiguous situations

Code quality and system design

Collaboration in a team environment

AI infrastructure management

AI/Agents interest

Job description

Giga has recently raised a $61M Series A from Redpoint, YC, and other leading investors and we have several paying customers, including DoorDash. We’re building the next generation of customer experience — real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world’s largest enterprises.

It’s an exciting inflection point for the company. While we have been successful, we have larger ambitions. Our goal is to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence. To achieve this, we need more great engineers.

The work affects millions of people every day and our engineers have autonomy and make true impact. This opportunity is unique because we have brilliant founders, have found commercial success, and see a clear path to becoming a generational company.

Some further info about us:

• DoorDash and Giga Partnership

The Role

We're looking for backend engineers to build the infrastructure and systems that power our AI agents. You'll work across the stack—from data pipelines and analytics to real-time agent systems—shipping features that directly impact how our customers operate.

This isn't a role where you'll be handed a spec and asked to execute. You'll own problems end-to-end: figuring out the right approach, building it, and iterating based on what you learn.

As a senior level engineer, you'll be expected to make sound technical decisions, ship reliably, and help set the bar for code quality and system design. You'll have significant autonomy and influence over what gets built and how. You will also be able to collaborate with a team of other great engineers who care about quality.

You Might Be a Fit If You:

• Have 6+ years building backend systems, ideally at companies where reliability and scale mattered
• Are comfortable with ambiguity—you can take a loosely‑defined problem and figure out what to build
• Are ok to jump into unfamiliar parts of the codebase when that's what the problem requires
• Write clean code and care about getting the details right, but also know when to ship
• Want to work on hard problems with a small team where your work has obvious impact
• Are excited about AI agents and the infrastructure challenges that come with running them in production

Giga builds AI agents trusted by the largest B2C companies in the world! Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email. If being a part of this resonates with you, please apply.

• Competitive Compensation: Base salary plus equity
• $150/month wellness benefit (gym, fitness classes)
• 401(k) plan
• Paid parental leave (12 weeks maternal, 6 weeks paternal)- Commuter benefits
• All-you-can-drink coffee (kidding but not kidding, you know?)😉
• Medical, dental, and vision coverage

Experience: 6+ years

Giga is an equal opportunity employer. We're committed to providing equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.