Staff Assistant I - Traffic

Alachua County Clerk of the Circuit Court (FL); Gainesville (FL); On-site; USD 20,664 - 27,552; Full time

Job summary

The Alachua County Clerk of the Circuit Court (Traffic Department) seeks a Staff Assistant I to join our team in Gainesville. This full-time, on-site role offers the opportunity to start a meaningful public service career with on-the-job training.

You will handle clerical tasks for traffic and civil infraction cases, process records, and collect fees while delivering courteous service to the public and legal professionals. A high school diploma is required.

Qualifications

• High school diploma or equivalent required.
• Associate’s degree or higher in a related field is a plus.
• Previous experience in a legal or clerical environment; experience in case management; and/or customer service is advantageous.

Responsibilities

• Perform clerical duties relating to traffic and other civil infraction cases, including processing and maintenance of records and related payment of fees and court costs.
• Documents must be accurately and efficiently handled; the Staff Assistant serves as a point of contact for the public and legal professionals, providing exceptional customer service and maintaining the integrity of court records.
• Must deal effectively with customers and resolve problems calmly and professionally; manage confidential data and comply with legal restrictions of the Clerk's Office.

Education

High School Diploma

Associate’s degree or higher

Job description

POSITION TITLE: STAFF ASSISTANT I - Traffic

SALARY: $17.50 per hour; Full time - M-F 8:00 a.m. - 5:00 p.m.; Non-Exempt; Not Remote

DESCRIPTION: Join our team at the Alachua County Clerk of the Circuit Court as a Staff Assistant in our Traffic Department. This position offers a great opportunity to start a fulfilling career in public service, allowing you to make a meaningful contribution in your community. No prior government or court-related experience is required. We provide on-the-job training to help you succeed and grow. A Staff Assistant in the Traffic Department is expected to perform a variety of clerical duties relating to traffic and other civil infraction cases, including the processing and maintenance of records and associated payment of fees and court costs. Documents must be accurately and efficiently handled and the Staff Assistant serves as a point of contact for the public and legal professionals, providing exceptional customer service and maintaining the integrity of court records. For new hire placement, this position is historically filled at a Level I. Active staff members in this position have the opportunity to progress to Levels II-IV, as the employee becomes proficient in more advanced and specialized tasks.

Requirements:

High school diploma or equivalent required. Associate’s degree or higher education in a related field is a plus. Previous experience in a legal or clerical environment; experience in case management; and/or customer service is advantageous.

Must have the ability to deal effectively with customers and resolve problems in a courteous, cool-tempered, and professional manner; as well as efficiently perform detailed work in a fast-paced environment. Must also have the ability to work with and maintain confidential and/or sensitive data and comply with legal advice restrictions of the Clerk's Office.