Staff Assistant

Cityofhurricane; Hurricane (UT); On-site; USD 18,000 - 21,000; Part time

Job summary

Hurricane City Recreation Department is seeking a part-time Staff Assistant to handle clerical and customer service tasks in a busy recreation center. You will answer phones, assist the public, process registrations, and perform cashier duties with daily deposits.

Work schedule is Tue, Thu, Sat 08:00-14:00. Requires a high school diploma and 1 year of office experience; CPR may be provided. Great fit for those who enjoy facilitating community programs and events.

Qualifications

• High school diploma or equivalent required.
• One year of general office experience preferred.
• CPR certification may be provided if needed.
• Pre-employment drug screening required.

Responsibilities

• Answer phones and greet patrons with courtesy.
• Assist with facility scheduling and rentals.
• Process enrollments and information requests.
• Perform cashiering and daily deposits.
• Maintain good public relations and customer service.
• Support with basic office tasks and data entry.
• Monitor facility use and conduct end-of-shift inventories.
• Open/close the facility and secure it after shifts.
• Assist with events and program administration as needed.

Skills

Tact & diplomacy

Customer service

Cashiering

English proficiency

Computer skills

Office equipment handling

Education

High school diploma or equivalent

Tools

POS system

MS Office

Job description

HURRICANE CITY

Recreation Department Staff Assistant

Salary Range

$13 - $15 per hour (experience pending)

Part-time (approximately 24 hours per week)

Tuesday, Thursday, and Saturday from 08:00 am to 02:00 pm

Benefits

A benefit package is not offered with this part-time position.

Position Summary

Performs a variety of routine clerical and administrative duties related to answering phones, receiving the public, providing customer assistance, cashier services and data processing for the Hurricane Recreation Department.

Supervision Received

Works under the general supervision of the Recreation Director.

Essential Functions (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills, and other characteristics. The list of tasks is illustrative only and is not a comprehensive listing of all functions and tasks performed by positions in this class.)

• Answers telephones, greets and directs patrons, provides general information regarding programs and services.
• Assists with facility scheduling and rentals.
• Assists patrons with program enrollment and information.
• Performs cashiering services and compiles daily deposit.
• Maintains good public relations by being pleasant, courteous, cooperative and provide excellent customer service.
• Assist with miscellaneous office tasks such as use of the computer, typing, filing, mail handling, copying, maintaining records, compiling data and other support tasks.
• Closely monitors facility and equipment use to prevent thefts or damage. Conducts inventories at the end of each shift.
• Enforces the policies and established for the use of equipment and facilities in the recreation center.
• Initiates proper emergency first aid when necessary, if trained to do so. Follows department policy for handline and reporting accidents and completing and submitting accident/injury reports.
• Opens and closes the facility as needed. Secures the facility when working the final shift or waits to be properly relieved before leaving an area unsupervised.
• Participates as a member of the Hurricane City Community Center Special Events Committee.
• Assists Program Coordinator in the administration and conduct of a variety of program offerings throughout the year.
• Maintain public information and flyer displays inside the Hurricane City Community Center.
• Performs other duties as required.

Knowledge, Skills and Abilities

• Ability to exercise tact and diplomacy and communicate effectively and courteously with staff and patrons.
• Service-oriented and able to resolve customer grievances.
• Accurately handle cashiering operations and procedures.
• Correct English usage, spelling, punctuation and grammar.
• Proficient computer skills with the ability to learn new software.
• Use a personal computer, calculator, cash drawer, postage meter, copy machine, FAX and telephone.
• Develop effective working relationships with supervisors, subordinates and the general public.

Minimum Qualifications

Qualifications, Education and Experience

• High school diploma or equivalent.
• Minimum of one (1) year general office experience, customer service and cashiering/cash handling experience related to the duties listed for this position.
• CPR Certified (employer will provide if needed).
• Successful completion of pre-employment drug screening required.

Typical Physical/Mental Demands/Working Conditions

The conditions described herein are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Position performs in a typical office setting with appropriate climate controls.
• Tasks require variety of physical activities, sitting or standing for extended periods while assisting customers and while operating assigned office equipment.
• Walking, standing, stooping, sitting, reaching and light lifting.
• Talking, hearing and seeing essential in the performance of daily tasks.
• Common eye, hand, finger dexterity exist.
• Mental application utilizes memory for details, verbal instructions, emotional stability and critical thinking.
• Considerable exposure to stress as a result of human behavior, including dealing with unpleasant, angry or discourteous individuals as part of the job requirements.

Condition of Employment

Employee may be required to work extended or irregular hours such as nights, weekends and holidays. Hurricane City employment can require employees to occasionally work outside of their normal job duties to assist with city sponsored events and/or projects. The employee is expected to forgo normal work duties to assist with the completion of these events and/or projects. In the event of an emergency, employees are required to work to provide for the safety and well-being of the public, including the deliver and restoration of vital services.

The above statements are intended to describe the general nature and level of work being performed by the person(s) assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. The approved class specifications are not intended to and do not infer or create any employment, compensation, or contract rights to any person or persons. This updated job description supersedes prior descriptions for the same position. Management reserves the right to add or change duties at any time.

Hurricane City is an Equal Opportunity Employer.