Staff Analyst-Level 1

Nyc-Housing-Authority; New York (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

55-a Program eligible

NYCHA benefits package

Public service loan forgiveness (PSLF)

Job summary

NYCHA is seeking a Staff Analyst to support the Administrative Services Division of the Applications and Tenancy Administration (ATAD) in advancing admissions and tenancy processes. The role provides analytical, operational, and management support to ensure effective service delivery, compliance, and continuous process improvement.

Key duties include developing and monitoring projects (vacancy management, wait lists, performance trend analysis), creating department reports, and using Excel and

Qualifications

• Master's degree or JD required or equivalent combination as detailed in the ad.
• Experience working with budget, accounting, or economic research is acceptable as alternative.
• Strong analytical and problem-solving abilities are essential.
• Experience managing multiple projects in a large organization preferred.

Responsibilities

• Assist with development, implementation, and monitoring of projects including vacancy management and wait lists.
• Create and revise department reports and oversee weekly/ad hoc reporting using Excel and Power BI.
• Coordinate project implementation with stakeholders and staff.
• Respond to inquiries from applicants, tenants, and departments.
• Prepare analyses and planning materials as needed.
• Evaluate methods and data to ensure data integrity.
• Perform other duties as assigned.

Skills

Analytical skills

Organizational skills

Communication skills

Stakeholder engagement

Education

Master's degree in economics, finance, business or public administration

Juris Doctor degree

Bachelor's degree with qualifying experience

Associate degree + 4 years experience

High school diploma + 6 years experience

Tools

Microsoft Office

Power BI

Excel

Job description

The Staff Analyst will support the Administrative Services Division of the Applications and Tenancy Administration (ATAD) in advancing key priorities related to public housing admissions and tenancy processes. This role provides analytical, operational, and management support to ensure effective service delivery, compliance, and continuous process improvement.

Key Responsibilities

• Assist with the development, implementation, and monitoring of projects including but not limited to vacancy management, the certified wait list, trend analysis of performance metrics, and identification of areas for business improvement.
• Create and revise department reports and oversee reporting requirements for the department, including submission of routine weekly and ad hoc reports. Use reporting tools such as Excel and Power BI to visualize key performance metrics.
• Coordinate project implementation with key stakeholders, community members, and staff.
• Assist in tracking, researching and answering Departmental Inquiries from applicants and tenants and departments such as intergovernmental, law, foil, executive office, management and external stakeholders.
• Prepare and conduct additional analysis and other planning materials, as needed.
• Participate in the evaluation of methods, procedures, and data obtained from various sources to ensure completeness, accuracy, and integrity of data.
• Perform other duties as assigned.

Additional Information

• Due to the existence of a civil service list, candidates must have civil service status in the title of Staff Analyst to be considered.
• INTERAGENCY TRANSFERS INTO NYCHA OF THOSE PERMANENT IN TITLE ARE NOT PERMITTED IN THE FACE OF AN ACTIVE AND VIABLE NYCHA PROMOTION LIST OR PREFERRED IS FOR THE SAME TITLE.
• NYCHA employees applying for promotional, title or level change opportunities must have served a period of one year in their current title and level (if applicable).

NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS).

For detailed information regarding the 55-a Program, see https://bit.ly/55aProgram.

STAFF ANALYST - 12626

Minimum Qualifications

A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school; or A baccalaureate degree from an accredited college and two years of satisfactory full- time professional experience working in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. An associate degree or completion of 60 semester credits from an accredited college and four years of satisfactory full-time professional experience as described in "2" above. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and six years of satisfactory full-time professional experience as described in "2" above. A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma.

Preferred Skills

• Experience managing multiple projects in a large, complex organization.
• Strong organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities and drive operational efficiency.
• Strong communication and interpersonal skills, including stakeholder engagement.
• Proficiency in Microsoft Office applications.
• Ability to quickly learn and utilize internal systems and databases.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

NYCHA has no residency requirements.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.