Staff Analyst 1/11 -Operations Planning

Metropolitan Transportation Authority (MTA); New York (NY); On-site; USD 68,000 - 90,000; Full time

Job summary

The Metropolitan Transportation Authority is seeking a Staff Analyst to enhance operations planning through data analysis and administrative support. The role requires collaboration across units, proficiency in database management, and strong analytical skills. Ideal candidates will have a relevant degree and experience in public administration or financial management. Join a diverse team committed to improving transportation services in New York.

Qualifications

• Master's degree in relevant fields or equivalent experience required.
• Proficiency in database management and MS Office, especially Excel and Access.

Responsibilities

• Serve as a liaison to analyze and plan administrative tasks.
• Maintain and generate reports from a database to track metrics.
• Design and deliver training programs for staff.

Skills

Analytical Skills

Communication

Database Management

MS Office

Education

Master’s Degree

Bachelor’s Degree

High School Diploma

Tools

Oracle

Postgres

Access

Job description

Division/Unit Customer Service Operations Support

Reports to General Superintendent

Work Location 2 Broadway, New York NY

Hours of Work 9am -5pm

COMPENSATION

Salary Ranges

Staff Analyst Series

Staff Analyst II(TWU - OA-REP): $80,071 - $89,179

Staff Analyst I(TWU - OA-REP): $68,962- $81,642

TA EMPLOYEES MUST BE PERMANENT CIVIL SERVICE ASSOCIATE STAFF ANALYST, STAFF ANALYST I OR STAFF ANALYST II IN ORDER TO BE CONSIDERED .

RESPONSIBILITIES

This position will serve as a liaison with varied roles across multiple units to analyze, plan and bring administrative cohesiveness, insight, and planning to multiple groups within the Division of Operations Planning.The incumbent will attend a wide variety of meetings, both internal to Operations Planning, and with outside departments, all focusing on developing skills and sharing best practices with relevant staff. Utilizing advanced knowledge of various computer applications and software packages; collect and analyze, update, correct, and extract information; maintain and generate reports from a database or network system to track various metrics within Operations Planning.The analyst must be proficient in database management and spreadsheets, be able to perform quick inquiries and analyses to target the weak areas of the unit while working closely with management.Works cooperatively with the management to design and deliver training programs for the division; plan training for staff and events focused on career development and mentoring.Prepares and distributes comprehensive follow up reports including evaluations and related support materials.

The incumbent will assist with various administrative functions as required to ensure that multiple unit’s responsibilities are seamlessly executed.

The incumbent must be proficient in MS Office suite package, with special emphasis on Excel and Access. The analyst must be organized, and proficient in database management to perform quick inquiries as needed while working closely with management.

EDUCATION AND EXPERIENCE

Staff Analyst I & Staff Analyst II

A master’s degree from an accredited college or university in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, or urban studies, or a Juris Doctor degree from an accredited law school;or

A baccalaureate degree from an accredited college or universityandtwo years of satisfactory full time professional experience in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area;or

An associate degree or completion of 60 semester credits from an accredited college or universityandfour years of satisfactory full-time professional experience as described in "2" above;or

A four-year high school diploma or its educational equivalentandsix years of satisfactory full-time professional experience as described in "2" above;or

A combination of education and/or experience equivalent to "1", "2", "3", or "4" above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college or university for one year of experience. However, all candidates must have a high school diploma

DESIRED SKILLS

• Proficient in standard analytical data processing and management support tools and office productivity suites.

• Understanding of analytical methods (e.g. probability and statistics).

• Experience with relational databases (e.g. Oracle, Postgres, Access), such as writing queries (generally with PL/SQL) to obtain and manipulate data.

• Experience in programming for data analytics is preferable

• Experience in and familiarity with transit/transportation systems, particularly the NYCT subway and bus network.

• Excellent writing, communication, and presentation skills.

OTHER INFORMATION

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policy making position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

EQUAL EMPLOYMENT OPPORTUNITY

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply