Staff AI Solution Architect

Hershey Co.; Dallas (TX); On-site; USD 112,000 - 140,000; Full time

Benefits offered by this job

Health & Wellbeing benefits

Financial security & 401(k)

Paid time off & flexible work

Growth & development programs

Job summary

The Hershey Company is seeking a Staff AI Solution Architect in Dallas, TX (or Hershey, PA). You will partner with functional teams to identify AI and automation opportunities, design scalable solutions, and enable business users.

You will ensure alignment with enterprise architecture, data, security, and governance standards. You will drive measurable value by coaching teams, establishing KPIs, and delivering reusable patterns while contributing to enterprise AI best practices and governance.

Qualifications

• 5+ years in technology delivery or related fields.
• Experience with AI, automation, analytics, or enterprise platforms.
• Strong understanding of data governance, privacy, security, and risk management.

Responsibilities

• Identify, prioritize, and shape AI and automation opportunities that drive measurable business value.
• Translate business needs into scalable AI designs leveraging automation, analytics, and agent-based capabilities.
• Coach and enable business users to design, test, deploy, and improve solutions.
• Collaborate with data, architecture, security, governance, and platform teams to meet enterprise standards.
• Establish KPIs, adoption plans, and performance expectations for AI-enabled solutions.
• Provide reusable design patterns, testing approaches, and implementation guidance.
• Support solution lifecycle from ideation through deployment, optimization, and retirement.
• Monitor solution effectiveness and scale or sunset based on results.
• Contribute to enterprise AI governance frameworks and playbooks.

Skills

AI

Automation

Analytics

Security governance

Education

Bachelor's degree

Information Systems / CS / Eng

Tools

APIs

Integrations

Enterprise data sources

Solution architecture

Job description

Location: Dallas, TX preferred but open to Hershey, PA.

Why Hershey

At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey's enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good. This includes our deep and long standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands on engagement to help students succeed beyond the classroom. Supported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference-locally and globally-is part of how we do business every day.

About The Hershey Company

The Hershey Company (NYSE: HSY) is an industry-leading snacks company known for making more moments of goodness through its iconic brands. With a strong portfolio across chocolate, confectionery, and salty snacks, Hershey delights consumers every day. Our beloved brands include Hershey's, Reese's, KitKat®, Dots Pretzels, Lesser Evil, Jolly Rancher, Twizzlers, Ice Breakers, and more. At Hershey, we are committed to making a meaningful difference in the communities where we live, work, and do business. This commitment originated with our founder, Milton Hershey, and continues to shape who we are today. Guided by our employee value proposition, Lead Today. Create Tomorrow, we empower our people to drive impact now while shaping what comes next. Our One Hershey mindset brings teams together across functions, geographies, and businesses, enabling us to operate with speed, collaboration, and shared purpose. The Hershey Company is proud to be recognized as a top employer in the United States, reflecting our commitment to our people, culture, and purpose.

How will you fit in the big picture?

The Staff AI Solution Architect is a highly collaborative individual contributor within Hershey's central IS AI organization. This role partners with functional teams and digital leads to identify high-value business opportunities and enable the design, adoption, and scaling of AI, automation, and agent-based solutions. Rather than owning day-to-day business operations, this role empowers business teams to successfully build, deploy, measure, and sustain digital solutions while ensuring alignment with enterprise architecture, data, security, and governance standards.

What will you do?

• Partner with functional leaders and digital teams to identify, prioritize, and shape AI and automation opportunities that drive measurable business value.
• Translate business needs into practical, scalable solution designs leveraging AI, workflow automation, analytics, and emerging agentic capabilities.
• Coach, train, and enable business users to design, test, deploy, and continuously improve solutions using approved enterprise platforms.
• Collaborate with data, architecture, security, governance, and platform teams to ensure solutions meet enterprise standards.
• Establish KPIs, success measures, adoption plans, and performance expectations for AI-enabled solutions.
• Provide reusable standards, design patterns, testing approaches, documentation, and implementation guidance.
• Support solution lifecycle management from ideation through deployment, optimization, and retirement.
• Monitor solution effectiveness and recommend opportunities to improve, scale, redesign, or sunset solutions based on results.
• Contribute to enterprise AI best practices, governance frameworks, and reusable technical playbooks.

Minimum Requirements

Experience:

• 5+ years of progressive experience in technology delivery, software engineering, data and analytics, automation, digital transformation, enterprise systems implementation, or related fields.
• Experience translating business challenges into technology solutions and driving measurable outcomes.
• Experience working with AI, workflow automation, analytics, digital products, or enterprise platforms.
• Working knowledge of APIs, integrations, enterprise data sources, and solution architecture principles.
• Experience collaborating across business, technology, data, security, and governance stakeholders.
• Strong understanding of responsible AI, data governance, privacy, security, and risk management practices.
• Demonstrated curiosity and continuous learning mindset related to AI, automation, large language models, and emerging technologies.

Education:

• Bachelor's degree or equivalent practical experience required.
• Preferred fields of study include Information Systems, Computer Science, Engineering, Analytics, Data Science, Business Technology, or related disciplines.

Benefits and Perks

At Hershey, we offer competitive pay and a comprehensive total rewards package designed to support your wellbeing, financial security, and life outside of work.

• Health & Wellbeing: Medical, dental, and vision coverage, plus wellness programs that support your physical and mental health
• Financial Security: Competitive pay, annual incentive opportunities, and a 401(k) with company match
• Time Off & Flexibility: Paid time off, company holidays, and flexible ways of working where applicable
• Growth & Development: Career development programs, learning opportunities, and internal mobility

Benefits may vary based on role, location, and eligibility

The anticipated base salary range for this role is $111,600 to $139,500 per year. The actual base salary offered will depend on a variety of job-related factors, including, but not limited to, experience, skill set, education, and training. In addition to a market-competitive base salary, our Total Rewards package includes performance-based incentives and a comprehensive, competitive benefits package designed to support overall physical, mental, and financial well-being (as applicable). Learn more about Hershey's benefits and all the resources Hershey provides to support our employees' physical, emotional, and financial well-being by visiting the Hershey Digital Employee Experience at www.askHRbenefits.hersheys.com

The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans. You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.

You can request an accommodation via phone or email.To request an accommodation via phone, please call [phone] and leave a voicemail with your contact information. You may also email a request for accommodation to [e-mail]. Please be sure to include Accommodation Needed" in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.