Sr Business Sys Analyst Sustainability & ESG

Hershey Co.; Hershey (PA); Hybrid; USD 91,000 - 114,000; Full time

Benefits offered by this job

Health & Wellbeing: Medical, dental, &

Financial Security: Competitive pay &

Time Off & Flexibility

Growth & Development

Job summary

The Hershey Company is seeking a Sustainability Data & Analytics Analyst to shape data, digital solutions, and insights for ESG goals. You will lead discovery, design scalable capabilities, and improve how ESG data is collected, governed, analyzed, and used across functions.

You will drive requirements, validation, and change management while enabling self-service analytics and AI-enabled decision support for carbon, responsible sourcing, packaging, traceability, and ESG reporting.

Qualifications

• Bachelor's degree in Business, Sustainability, Information Systems, Data Analytics, Supply Chain, Environmental Science, or related field.
• 3+ years of experience in business analysis, functional consulting, process improvement, data/analytics delivery, or enterprise technology delivery.
• Experience facilitating workshops, mapping business processes, eliciting and documenting requirements, and engaging stakeholders.
• Ability to translate complex ESG requirements for technical audiences and drive cross-functional decisions.

Responsibilities

• Lead discovery, blueprinting, and process-design workshops, documenting current- and future-state processes, data flows, and automation opportunities.
• Translate Sustainability & ESG needs into functional requirements, use cases, user stories, business rules, controls, and acceptance criteria.
• Maintain requirements traceability and support prioritization, scope, functional decisions, risks, dependencies, and enhancement backlogs.
• Connect ESG business teams with Information Systems, data engineering, architecture, analytics, and implementation partners.
• Develop and lead user acceptance testing, coordinate validation, and ensure delivered solutions meet requirements.
• Lead business readiness, training, documentation, adoption, and change management while monitoring feedback and data quality.
• Enable self-service analytics, performance insights, and decision-support use cases across Sustainability & ESG topics.
• Identify opportunities to apply AI, conversational analytics, and low-code/no-code capabilities.

Skills

ESG data literacy

Workshop facilitation

Requirements documentation

Stakeholder engagement

Data governance

Education

Bachelor's degree in Business, Sustainability, IS, Data Analytics, Supply Chain, Environmental Science, or related field

Tools

SAP

Power BI

Databricks

Azure data platforms

Workiva

Watershed

Azure DevOps

Job description

Why Hershey

At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey's enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good. This includes our deep and long standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands on engagement to help students succeed beyond the classroom. Supported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference-locally and globally-is part of how we do business every day.

Location: Hershey, PA (Hybrid)

How will you fit in the big picture?

You will help turn Hershey's Sustainability strategy into measurable action by shaping the data, digital solutions, and insights needed to deliver our goals. Partnering across Sustainability, business functions, and Information Systems, you will lead discovery and design of scalable capabilities that improve how Sustainability & ESG data is collected, governed, analyzed, and used. This role offers the opportunity to influence solutions across carbon, responsible sourcing, packaging, traceability, and ESG reporting while advancing self-service analytics and AI-enabled decision support.

What will you do?

• Lead discovery, blueprinting, and process-design workshops, documenting current- and future-state processes, system interactions, data flows, and automation opportunities.
• Translate Sustainability & ESG needs into functional requirements, use cases, user stories, business rules, controls, and acceptance criteria.
• Maintain requirements traceability and support prioritization, scope, functional decisions, risks, dependencies, and enhancement backlogs.
• Connect ESG business teams with Information Systems, data engineering, architecture, analytics, and implementation partners throughout design and delivery.
• Develop and lead user acceptance testing, coordinate business validation, and confirm delivered solutions meet agreed requirements.
• Lead business readiness, training, documentation, adoption, and change management while monitoring user feedback, data quality, and value realization.
• Enable self-service analytics, performance insights, and decision-support use cases across Sustainability & ESG topics.
• Identify opportunities to apply AI, conversational analytics, and low-code/no-code capabilities to improve insight generation and user productivity.

Minimum Education & Requirements

Education: Bachelor's degree in Business, Sustainability, Information Systems, Data Analytics, Supply Chain, Environmental Science, or a related field.

Experience: 3+ years of relevant experience in business analysis, functional consulting, process improvement, data/analytics delivery, or enterprise technology delivery.

• Demonstrated experience facilitating workshops, mapping business processes, eliciting and documenting requirements, and engaging stakeholders.
• Experience supporting and implementing technology, data, analytics, or reporting solutions.
• Strong ESG data literacy, including data flows, source-to-target mapping, KPIs, data quality, controls, and regulatory or reporting requirements.
• Ability to translate complex business needs for technical audiences and drive decisions across Sustainability, Procurement, Supply Chain, Manufacturing, Finance, Legal, and Information Systems.

Preferred Qualifications

• Knowledge of ESG frameworks and regulations such as the GHG Protocol, Extended Producer Responsibility, CSRD, climate-related reporting, and human rights and environmental due diligence.
• Experience with carbon accounting, responsible sourcing, packaging, supplier data, traceability, or ESG reporting.
• Familiarity with SAP, Power BI, Databricks, Azure data platforms, Workiva, Watershed, Azure DevOps, or comparable platforms.
• Experience with data governance, data products, master data, SQL, visualization, analytical modeling, conversational analytics, or low-code/no-code tools.

Benefits and Perks

• Health & Wellbeing: Medical, dental, and vision coverage, plus wellness programs that support your physical and mental health begin on Day 1.
• Financial Security: Competitive pay, annual incentive opportunities, and a 401(k) with company match
• Time Off & Flexibility: Paid time off, company holidays, and flexible ways of working where applicable
• Growth & Development: Career development programs, learning opportunities, and internal mobility

Benefits may vary based on role, location, and eligibility.

The anticipated base salary range for this role is $91,120 to $113,900 per year. The actual base salary offered will depend on a variety of job-related factors, including, but not limited to, experience, skill set, education, and training. In addition to a market-competitive base salary, our Total Rewards package includes performance-based incentives and a comprehensive, competitive benefits package designed to support overall physical, mental, and financial well-being (as applicable). Learn more about Hershey's benefits and all the resources Hershey provides to support our employees' physical, emotional, and financial well-being by visiting the Hershey Digital Employee Experience at www.askHRbenefits.hersheys.com

The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans. You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.

You can request an accommodation via phone or email.To request an accommodation via phone, please call [phone] and leave a voicemail with your contact information. You may also email a request for accommodation to [e-mail]. Please be sure to include "Accommodation Needed" in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.