Staff AI Platform Engineer: Trusted AI & Observability

NRG Energy; Seattle (WA); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Free daily lunch and drinks on site

Paid holidays and flexible paid time

Employee/Friends/Family Discounts

Onsite health clinic

Medical/dental/vision/life coverage &

401(k) + Employer Match

Employee Resource Groups

Quarterly Innovation Weeks

Job summary

Vivint Smart Home is seeking a Staff AI Platform Engineer to build the shared product-integrity layer for customer-facing AI systems. You will create evaluation, observability, safety, and launch-readiness infrastructure to ship AI features with measurable quality and reliability.

You will own datasets, governance, and monitoring, partnering across Product, Analytics, Privacy, Security, and Engineering to establish standards and scalable AI productization.

Qualifications

• Bachelor's degree in CS, software engineering, data science, or related field.
• 8+ years of software or ML engineering experience.
• Experience evaluating, deploying, or monitoring production AI systems.
• Strong Python and data engineering skills.
• Experience with offline/online evaluation and observability systems.
• Familiarity with LLM evaluation and safety guardrails.
• Strong communication and ability to set standards across teams.

Responsibilities

• Build shared evaluation infrastructure for models, prompts, agents, and multimodal AI systems.
• Own golden datasets, regression suites, offline and online evals, and LLM-as-judge governance.
• Develop observability for model quality, latency, cost, drift, safety, and customer impact.
• Create launch-readiness gates for AI features across camera, agentic, personalization, multimodal, and energy products.
• Partner with Product, Analytics, Privacy, Security, and Engineering on trustworthy AI productization.
• Define reusable standards for AI quality, monitoring, safety, and operational readiness.

Skills

Python

Data engineering

AI platform experience

Production AI systems

LLM evaluation

Offline/online evaluation

Communication skills

Education

Bachelor's degree in CS/Software Eng/Data Science

Tools

GCP/AWS

Vertex AI

SageMaker

MLflow

Datadog

OpenTelemetry

Job description

Vivint Smart Home is seeking a Staff AI Platform Engineer to build the shared product-integrity layer for customer-facing AI systems. You will create evaluation, observability, safety, and launch-readiness infrastructure to ship AI features with measurable quality and reliability.

You will own datasets, governance, and monitoring, partnering across Product, Analytics, Privacy, Security, and Engineering to establish standards and scalable AI productization.