Stadium Ticket Taker & Guest Attendant - Part-Time

BEST Crowd Management; Pittsburgh (Allegheny County); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Competitive pay

Event management experience

Customer service skills

Professional networking

Team environment

Job summary

BEST Crowd Management at Acrisure Stadium in Pittsburgh is seeking a Ticket Taker / Seat Attendant. You will perform event staff duties and security tasks to ensure a safe, enjoyable experience for attendees, with a focus on customer service and safety.

This part-time role requires clear communication, the ability to stay calm under pressure, physical stamina to stand and move during events, and a willingness to pass background checks.

Qualifications

• Be at least 18 years old and able to pass a background check.
• Excellent communication and interpersonal skills with event attendees.
• Ability to stay calm and composed in high-pressure situations.

Responsibilities

• Assist with event setup and signage.
• Monitor access points and conduct security checks.
• Provide friendly customer service and attendee directions.
• Collaborate with staff and security to maintain safety.
• Manage crowd flow at entry/exit points.
• Respond to security incidents following protocols.
• Enforce event rules and safety procedures.
• Resolve attendee concerns professionally.
• Follow company policies to deliver high service and security standards.

Skills

Communication skills

Observation

Customer service

Stress management

Job description

BEST Crowd Management at Acrisure Stadium in Pittsburgh is seeking a Ticket Taker / Seat Attendant. You will perform event staff duties and security tasks to ensure a safe, enjoyable experience for attendees, with a focus on customer service and safety.

This part-time role requires clear communication, the ability to stay calm under pressure, physical stamina to stand and move during events, and a willingness to pass background checks.