Stadium Guest Experience Associate

Bass Road Sports and Entertainment; Fort Wayne (IN); On-site; USD 13,776 - 20,664; Part time

Job summary

A sports event management company in Fort Wayne is seeking Guest Services Representatives who will assist guests with ticket scanning, provide directions, and ensure a positive experience during events at Ruoff Mortgage Stadium. Candidates should have outstanding customer service skills, be at least 16 years old, and be flexible with their availability. This role involves working outdoors and may require standing for extended periods. Proper attire includes a provided event staff shirt and black pants or shorts.

Qualifications

• Must be 16 years of age or older.
• Ability to work at least 75% of scheduled events required.
• Prior customer service or supervisory experience preferred for some positions.

Responsibilities

• Scan electronic tickets utilizing provided technology.
• Direct guests to seat location and other common destinations.
• Answer general questions about the stadium.

Skills

Outstanding customer service

Ability to work with the public

Flexibility

Ability to take direction

Job description

A sports event management company in Fort Wayne is seeking Guest Services Representatives who will assist guests with ticket scanning, provide directions, and ensure a positive experience during events at Ruoff Mortgage Stadium. Candidates should have outstanding customer service skills, be at least 16 years old, and be flexible with their availability. This role involves working outdoors and may require standing for extended periods. Proper attire includes a provided event staff shirt and black pants or shorts.