Stacks Sales Specialist

EBSCO Information Services; United States; Remote; USD 85,000 - 123,000; Full time

Job summary

EBSCO Information Services seeks a Stacks Sales Specialist to drive sales of their SaaS solution for libraries. In this remote role, you will engage in the full sales cycle, collaborate with sales and marketing teams, and leverage your SaaS and library experience to achieve revenue goals.

Benefits

Flexible working hours

Ample resources and training

Qualifications

• 7+ years of SaaS solution sales experience, achieving sales milestones.
• 3+ years in the library/research marketplace related to technology.
• General knowledge of content management systems.

Responsibilities

• Drive Stacks sales for Libraries from prospecting to closing.
• Deliver customized demos and assist Sales teams.
• Collaborate with internal stakeholders to meet customer needs.

Skills

Solution Selling

Collaboration

Communication

Multitasking

Interoperability Understanding

Job description

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We’re seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.

Your Opportunity

Your Opportunity

The Stacks Sales Specialist is responsible for being the SaaS Sales Team expert in support of driving new revenue of Stacks for Libraries. This includes working the full sales cycle from prospecting and demo to closing of the sale in collaboration with the local Sales team. The Stacks Sales Specialist will report directly to the Stacks Sales Manager.

This remote position is U.S.-based only (excluding U.S. territories)

What You'll Do

• Overall solution sales of Stacks for Libraries to help drive active Stacks opportunities through the sales process to closing
• Meet weekly metrics for Stacks outbound prospecting calls, emails, and demos
• Deliver customized demos, catered to customer pain points and positioning of Stacks for Libraries as the ideal CMS experience
• Provide technical Q&A sessions with qualified prospects
• Facilitate trial creation, customization, and delivery to qualified prospects
• Assist Sales teams with questions regarding Stacks for Libraries
• Collaborate with our Stacks Sales Manager, coordinator and Stacks PM to deliver pricing and proposals for Stacks for Libraries
• Provide customer feedback from Sales, prospects, and customers to Stacks PM to help drive roadmap
• Collaborate with Marketing on regional and worldwide Stacks marketing campaigns, and with SaaS Sales Training to develop courses that meet evolving customer needs
• Collaborate with Sales to ensure demo follow-up is completed in an organized and timely manner (i.e. outstanding questions answered, pricing delivered, trial requested submitted, documented in CRM)

Your Team

You will be welcomed as a member of the SaaS Sales Team (a team of about 14 people that supports all sales efforts of our SaaS solution offerings) as well as the larger Sales and Marketing organization. Our team enjoys the flexibility and greater work life balance working remotely offers. There will be ample resources, tools, training, and support to ensure your success as a Stacks Sales Specialist and your development and career growth at EIS.

About You

• 7+ years of SaaS solution sales experience including track record of achieving sales milestones and target goals
• 3+ years experience in the library and/or research marketplace as it relates to technology, content and workflows
• General knowledge and understanding of content managements systems and how they improve user experience

What sets you apart

• Proven ability to multitask, solution sell, long term account planning, and strategy execution
• Proven ability to collaborate across departments
• Strong interpersonal and communication skills, both written and verbal
• Key understanding of interoperability, technology, and API’s

Physical Requirements

• Periodic travel to trade shows / industry events in support of sales teams’ efforts
• Potential of lifting boxes/event materials (that weigh up to 50 pounds) in support of sales/marketing events

Pay Range

USD $85,655.00 - USD $122,365.00 /Yr.