Stacks Sales Specialist

EBSCO Information Services; Raleigh (NC); Remote; USD 85,000 - 123,000; Full time

Job summary

Join EBSCO Information Services as a Stacks Sales Specialist, where you will engage in the full sales cycle for our innovative library solutions. With a strong focus on SaaS sales and collaboration, your role will directly contribute to our mission of transforming research experiences. Enjoy the flexibility of remote work while being part of a dynamic team dedicated to excellence. Your expertise in SaaS and the library sector will be pivotal in driving our growth and meeting the varied needs of our clients.

Benefits

Medical, Dental, Vision, Life and Disability Insurance

Flexible spending accounts

Retirement Savings Plan

Paid Time Off (PTO)

Qualifications

• 7+ years of SaaS solution sales experience.
• 3+ years experience in the library/research marketplace.
• General knowledge of content management systems.

Responsibilities

• Drive sales for Stacks for Libraries through the full sales cycle.
• Deliver customized demos and facilitate trial creations.
• Collaborate with regional marketing campaigns and sales training.

Skills

Sales experience

Interpersonal skills

Communication skills

Problem-solving

Collaboration

Education

Bachelor's degree or equivalent experience

Tools

CRM Software

Job description

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We’re seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.

The Stacks Sales Specialist is responsible for being the SaaS Sales Team expert in support of driving new revenue of Stacks for Libraries. This includes working the full sales cycle from prospecting and demo to closing of the sale in collaboration with the local Sales team. The Stacks Sales Specialist will report directly to the Stacks Sales Manager.

This remote position is U.S.-based only (excluding U.S. territories)

What You'll Do

Overall solution sales of Stacks for Libraries to help drive active Stacks opportunities through the sales process to closing

Meet weekly metrics for Stacks outbound prospecting calls, emails, and demos

Deliver customized demos, catered to customer pain points and positioning of Stacks for Libraries as the ideal CMS experience

Provide technical Q&A sessions with qualified prospects

Facilitate trial creation, customization, and delivery to qualified prospects

Assist Sales teams with questions regarding Stacks for Libraries

Collaborate with our Stacks Sales Manager, coordinator and Stacks PM to deliver pricing and proposals for Stacks for Libraries

Provide customer feedback from Sales, prospects, and customers to Stacks PM to help drive roadmap

Collaborate with Marketing on regional and worldwide Stacks marketing campaigns, and with SaaS Sales Training to develop courses that meet evolving customer needs

Collaborate with Sales to ensure demo follow-up is completed in an organized and timely manner (i.e. outstanding questions answered, pricing delivered, trial requested submitted, documented in CRM)

Your Team

You will be welcomed as a member of the SaaS Sales Team (a team of about 14 people that supports all sales efforts of our SaaS solution offerings) as well as the larger Sales and Marketing organization. Our team enjoys the flexibility and greater work life balance working remotely offers. There will be ample resources, tools, training, and support to ensure your success as a Stacks Sales Specialist and your development and career growth at EIS.

About You

7+ years of SaaS solution sales experience including track record of achieving sales milestones and target goals

3+ years experience in the library and / or research marketplace as it relates to technology, content and workflows

General knowledge and understanding of content managements systems and how they improve user experience

What sets you apart

Proven ability to multitask, solution sell, long term account planning, and strategy execution

Proven ability to collaborate across departments

Strong interpersonal and communication skills, both written and verbal

Key understanding of interoperability, technology, and API’s

Physical Requirements

Periodic travel to trade shows / industry events in support of sales teams’ efforts

Potential of lifting boxes / event materials (that weigh up to 50 pounds) in support of sales / marketing events

Pay Range

USD $85,655.00 - USD $122,365.00 / Yr.

The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location.

EBSCO provides a generous benefits program including :

• Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts
• Retirement Savings Plan
• Holidays and Paid Time Off (PTO)

And much more! Check it out here :

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

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ID 2025-1773

Category Sales

Position Type Full-Time Regular

Remote Yes

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