SSVF Assistant Program Coordinator Parsippany, New Jersey

Kaizen Lab Inc.; Northern (KY); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

4 Weeks Paid Time Off

Birthday Holiday

Job summary

Kaizen Lab Inc. is seeking a dedicated supervisor to oversee our Supportive Services for Veteran Families Program, ensuring high-quality care for veterans and their families.

Responsibilities include supervising staff, coordinating intake and housing stabilization, and ensuring compliance with grant requirements while engaging with community partners and crisis services as needed.

Responsibilities

• Monitor service delivery to ensure accuracy and timeliness across intake, assessments, and housing stabilization.
• Coordinate with landlords, real estate professionals, government agencies, and community partners.
• Lead program staff, supervise employees, and oversee onboarding and performance evaluations.
• Provide clinical support and crisis intervention coverage for staff and veterans.
• Transport veterans as needed using agency vehicles.
• Ensure timely documentation of eligibility screenings, intakes, housing stability plans, and related services in the EHR.
• Collaborate as an active team member by covering colleagues and sharing updates.

Job description

Do you want to work in a friendly, professional and supportive organization? Do you have a desire to serve those who bravely served our country?If so,

4 WEEKS Paid-Time Off!,

Birthday Holiday PLUS MORE!

Assisting inadministering, managing, and operating our Supportive Services for Veteran Families Program. Supervises and directs employees and ensures that veterans receive high quality care.

• Monitor all aspects of service delivery to ensure accuracy and timeliness, including intake, assessments, housing stabilization, budgeting, financial entitlements/benefits, case conferences, referrals to community resources, family meetings, advocacy, and coordination with landlords, real estate professionals, government agencies, and community partners.
• Support the SSVF Program Coordinator in ensuring compliance with grant guidelines, contract requirements, and affiliation agreements.
• Assist with public speaking engagements, staff trainings, and community events to increase awareness of the program and its services.
• Provide clinical support and coverage for crisis intervention and emergency services to both staff and veterans.
• Supervise, guide, and support program staff, including Case Managers, Housing Search Specialist, Eligibility Screeners, Resource Specialist, and Administrative Assistant.
• Oversee employee onboarding, training, supervision, and performance evaluations.
• Transport veterans as needed using agency vehicles.
• Ensure timely and accurate documentation of eligibility screenings, intakes, housing stability plans, temporary financial assistance, and related services in the electronic health record system.
• Collaborate as an active team member by providing coverage for colleagues, participating in program activities, and sharing relevant updates with staff.

Qualifications:

• Master’s degree in non-profit or human services management, mental health, substance abuse, or a related discipline preferred.
• 2 years of combined human service and supervisory experience.
• Valid NJ Driver’s License with a good driving record.

VEVRAA Federal Contractor. Request Priority Protected Veteran Referral. EOE Minorities/Females/Protected Veterans/Disabled Contact

~We encourage people of all backgrounds and identities to apply including Native American, people of color, women, LGBTQ+, people of all abilities, veterans and veteran spouses.~