SSVF Assistant Program Coordinator Parsippany, New Jersey

Community Hope, Inc.; New Jersey; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

4 Weeks PTO

Birthday Holiday

Job summary

Community Hope, Inc. seeks an experienced supervisor to administer and lead the SSVF program for Veterans and Families. You will supervise staff, ensure high‑quality care, and coordinate with partners to deliver timely housing and support services.

The role requires a Master’s degree in a related field, at least 2 years of supervisory experience, and a valid NJ driver’s license. A focus on compliance, public outreach, and trauma‑informed care is essential.

Qualifications

• Master’s degree in non-profit or human services management preferred.
• 2 years of combined human service and supervisory experience.
• Valid NJ Driver’s License with a good driving record.

Responsibilities

• Monitor all aspects of service delivery to ensure accuracy and timeliness (intake, assessments, housing stabilization, budgeting, entitlements).
• Support Program Coordinator to ensure grant guidelines and contract requirements are met.
• Assist with public speaking, staff trainings, and community events to raise awareness.
• Provide clinical support and crisis intervention coverage for staff and veterans.
• Supervise and support program staff including Case Managers and related roles.
• Oversee onboarding, training, supervision and performance evaluations.
• Transport veterans as needed using agency vehicles.
• Ensure documentation of eligibility screenings, intakes, and housing plans in the EHR.
• Collaborate as a team member, covering colleagues and sharing updates.

Skills

Supervision

Program management

Crisis intervention

Staff training

Documentation

Education

Master’s degree in non-profit/human services management

Tools

Electronic health records (EHR)

Job description

4 WEEKS Paid-Time Off!,

Birthday Holiday PLUS MORE!

Assisting inadministering, managing, and operating our Supportive Services for Veteran Families Program. Supervises and directs employees and ensures that veterans receive high quality care.

• Monitor all aspects of service delivery to ensure accuracy and timeliness, including intake, assessments, housing stabilization, budgeting, financial entitlements/benefits, case conferences, referrals to community resources, family meetings, advocacy, and coordination with landlords, real estate professionals, government agencies, and community partners.
• Support the SSVF Program Coordinator in ensuring compliance with grant guidelines, contract requirements, and affiliation agreements.
• Assist with public speaking engagements, staff trainings, and community events to increase awareness of the program and its services.
• Provide clinical support and coverage for crisis intervention and emergency services to both staff and veterans.
• Supervise, guide, and support program staff, including Case Managers, Housing Search Specialist, Eligibility Screeners, Resource Specialist, and Administrative Assistant.
• Oversee employee onboarding, training, supervision, and performance evaluations.
• Transport veterans as needed using agency vehicles.
• Ensure timely and accurate documentation of eligibility screenings, intakes, housing stability plans, temporary financial assistance, and related services in the electronic health record system.
• Collaborate as an active team member by providing coverage for colleagues, participating in program activities, and sharing relevant updates with staff.

Qualifications:

• Master’s degree in non-profit or human services management, mental health, substance abuse, or a related discipline preferred.
• 2 years of combined human service and supervisory experience.
• Valid NJ Driver’s License with a good driving record.

VEVRAA Federal Contractor. Request Priority Protected Veteran Referral. EOE Minorities/Females/Protected Veterans/Disabled Contact

~We encourage people of all backgrounds and identities to apply including Native American, people of color, women, LGBTQ+, people of all abilities, veterans and veteran spouses.~