SSO Operations Assistant

IQ Sig, LLC; Alexandria (VA); On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

Health, Dental, Vision

401k with match

Gym membership discounts

Volunteer PTO

Generous PTO

Job summary

IQ Sig, LLC is seeking an Operations Analyst to serve as the central intake and execution lead for daily operational requirements across the organization. The role refines SOPs to ensure consistent, predictable business execution and coordinates across directorates to keep priorities moving forward on schedule.

On-site at The Mark Center, the Analyst oversees workspace readiness, procurement, and stakeholder synchronization, driving end-to-end resource support and ensuring a smooth onboarding

Qualifications

• Active Top Secret clearance with SCI; U.S. Citizenship required.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint); dashboards or reporting tools preferred.
• Ability to work independently and manage competing priorities; communicate with senior stakeholders.
• 5–8+ years of progressive experience in business operations, project coordination, or facilities management.
• Bachelor’s degree in fields such as Business Administration, Operations Management, Facilities Management, or Supply Chain Management.

Responsibilities

• Acts as central intake and execution lead for daily operational requirements.
• Refines and standardizes SOPs for consistent business execution.
• Oversees workspace readiness, seating, space reconfigurations, and maintenance hazard prevention.
• Coordinates with vendors and stakeholders for provisioning and onboarding; manages post-meeting follow-ups.

Skills

MS Office

Dashboards

Reporting tools

Contract management

Stakeholder comms

Independent work

Education

Bachelor’s degree in relevant field

Tools

Contracts management systems

Job description

What you'll do

Daily Operational Cadence & Workflow Execution: The Operations Analyst acts as the central intake and execution lead for daily operational requirements across the organization. This role actively monitors organizational rhythm, triage internal staff requests, identifies and eliminates administrative and process bottlenecks, and coordinates across directorates to keep daily priorities moving forward on schedule. The Analyst also refines and standardizes Standard Operating Procedures (SOPs) to ensure consistent, predictable business execution.

Workspace & Infrastructure Mission Readiness: The Analyst oversees the operational readiness of SSO workspaces and secure suites to maintain an uninterrupted working environment. Core duties include managing seating assignments and space reconfigurations, conducting regular walkthroughs to preemptively identify maintenance or hazard issues, and serving as the primary liaison holding on-site facility, custodial, and technical contractors accountable to agreed service standards. The role also coordinates physical security access, key control, badging, and life-safety drill procedures in compliance with organizational directives.

Logistics, Procurement & Stakeholder Synchronization: The role drives end-to-end resource support by managing office supplies, specialized peripherals, and asset inventories through their full lifecycle. Working directly with resource managers and vendors, the Analyst expedites purchasing, tracks deliveries, and oversees recurring service accounts. Additionally, the Analyst orchestrates logistical support and agenda planning for high-level stakeholder syncs, records actionable decisions and tracks post meeting follow-ups, and manages the operational onboarding pipeline to ensure incoming staff are equipped and integrated without delay.

Qualifications

• Clearance: Active Top Secret Clearance with SCI. U.S. Citizenship required.
• Technical: Proficiency with Microsoft Office (Word, Excel, PowerPoint); experience with dashboards, reporting tools, or contract management systems preferred.
• Core Competencies: Ability to work independently, manage competing priorities, communicate effectively with senior military and civilian stakeholders, and exercise sound judgment in ambiguous situations. Must be able to work well in
• Experience: 5 to 8+ years of progressive experience in business operations, project coordination, or facilities management.
• Education: Bachelor’s degree in relevant field (e.g. Business Administration, Operations Management, Facilities Management, Supply Chain Management or

Desired Skills

• Familiar or experience with SOF operations, secure environments, and federal
• Ability to think at the tactical, operational, and strategic levels to visualize impacts of decision making in complex systems.
• Project Management or Process Improvement certification (PMI, SCRUM, ACP) with ability to analyze complex processes and provide recommendations to improve

This position is benefits-eligible. Our suite of benefits includes Health, Dental, Vision, 401k w/ match, Gym Membership discounts, Volunteer Paid Time Off, and a generous PTO package. We'd love to tell you more!

We believe great talent comes from many backgrounds and experiences. We are proud to be an Equal Opportunity Employer and make all employment decisions based on merit, qualifications, and business needs. We are committed to maintaining a workplace free from discrimination and harassment, consistent with all applicable laws.

Our team provides superior services, solutions and subject matter expertise to solve our customer's most challenging requirements in cyber, land, air, sea and space. We believe in empowering our employees to deliver exceptional results across our federal, state and private sector clients. We are values-led and mission driven. We can't wait to work with you!

The pay range for this role is:

130,000 - 150,000 USD per year (The Mark Center)