SSIS and SQL Server Support Tech Lead

NTT America, Inc.; Addison (TX); On-site; USD 92,000 - 138,000; Full time

Job summary

NTT DATA is seeking an experienced SSIS and SQL Server Support Tech Lead in Addison, Texas. You will lead a team of database engineers, manage critical production incidents, and optimize MS SQL Server and SSIS environments to ensure high availability.

Responsibilities include triage and resolution of production issues, ETL optimization, query tuning, and mentoring junior engineers. Strong PowerShell or SQL Agent automation is required, with excellent communication across teams.

Qualifications

• 9+ years IT experience with at least 4+ years in MS SQL Server admin/development and SSIS production support.
• 5+ years experience with SQL Server including T-SQL, stored procedures, indexing, and query performance tuning.
• 5+ years experience with SSIS - design, deployment, and troubleshooting.
• 5+ years experience Monitoring & Tooling - SSMS, SQL Agent, performance monitoring tools.
• 5+ years scripting in PowerShell or Python for automation tasks.
• Soft skills: strong analytical mindset, client/stakeholder communication, on-call/incident management.

Responsibilities

• Production Support & Incident Management: Lead triage, troubleshooting, and resolution of critical production issues related to SQL Server databases, jobs, and SSIS package failures.
• ETL & SSIS Optimization: Monitor, review, and fine-tune SSIS packages to improve execution performance, error handling, and logging mechanisms.
• Database Performance Tuning: Analyze and optimize complex T-SQL queries, stored procedures, indexes, and execution plans to reduce server load and latency.
• Technical Leadership: Guide and mentor junior and mid-level support engineers, conduct code/script reviews, and establish operational best practices.
• Automation & Maintenance: Implement proactive maintenance routines, index rebuilding strategies, database backups/restores, and automation scripts using PowerShell or SQL Agent.
• Collaboration: Coordinate with cross-functional development, infrastructure, and business stakeholder teams during root cause analysis (RCA) and deployment cycles.

Skills

SQL Server

SSIS

T-SQL

Query optimization

Incident management

PowerShell

Leadership

Tools

SQL Server Management Studio (SSMS)

SQL Agent

Performance monitoring tools

Job description

Req ID: 394098

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a SSIS and SQL Server Support Tech Lead to join our team in Addison, Texas (US-TX), United States (US).

We are looking for an experienced SSIS and SQL Server Support Tech Lead to manage, optimize, and troubleshoot our core database and data integration environments. In this role, you will lead a team of support and database engineers, handle critical production incidents, optimize slow-running queries, and ensure high availability of our MS SQL Server and SSIS infrastructure

Key Responsibilities

• Production Support & Incident Management: Lead the triage, troubleshooting, and resolution of critical production issues related to SQL Server databases, jobs, and SSIS package failures

• ETL & SSIS Optimization: Monitor, review, and fine-tune SSIS packages to improve execution performance, error handling, and logging mechanisms

• Database Performance Tuning: Analyze and optimize complex T-SQL queries, stored procedures, indexes, and execution plans to reduce server load and latency

• Technical Leadership: Guide and mentor junior and mid-level support engineers, conduct code/script reviews, and establish operational best practices

• Automation & Maintenance: Implement proactive maintenance routines, index rebuilding strategies, database backups/restores, and automation scripts using PowerShell or SQL Agent

• Collaboration: Coordinate with cross-functional development, infrastructure, and business stakeholder teams during root cause analysis (RCA) and deployment cycles

Required Qualifications & Skills

• 9+ years of total IT experience, with at least 4+ years specializing in MS SQL Server administration/development and SSIS production support.

• 5+ years of experience using SQL Server - Deep proficiency in T-SQL programming, stored procedures, triggers, indexing strategies, and query performance tuning.

• 5+ years of experience using SSIS - Expert-level capability in designing, deploying, and troubleshooting SQL Server Integration Services (SSIS) packages.

• 5+ years of experience Monitoring & Tooling - Hands-on experience with SQL Server Management Studio (SSMS), SQL Server Agent, and performance monitoring tools.

• 5+ years of experience Scripting: Basic to intermediate proficiency in PowerShell or Python for automation tasks.

• Soft Skills: Strong analytical mindset, excellent client/stakeholder communication, and experience managing on-call support rotations or incident queues

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this remote role is $$92,160.00 to $138,240.00. This range reflects the minimum and maximum target compensation for the position across all US locations.

Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits

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About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us .

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NTT DATA is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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