SSG Fox Peer Support Outreach Specialist (48778)

WestCare Inc; Minneapolis (MN); On-site; USD 27,000 - 30,000; Full time

Job summary

WestCare Foundation in Minneapolis is seeking a Peer Support Specialist to provide veteran-focused outreach, engagement, and peer-based support. You will use lived experience to build trust and connect participants with essential services.

The role emphasizes trauma-informed care, collaboration with VA facilities and community providers, and maintaining confidential records aligned with grant requirements. A high school diploma and veteran status are required, with CPR/First Aid and TB testing

Qualifications

• Must be a veteran with lived recovery experience.
• Excellent communication and empathy with diverse populations.
• Ability to work independently while maintaining professional boundaries.
• Adherence to confidentiality and ethical standards.
• Valid driver's license and ability to obtain WestCare vehicle insurance.

Responsibilities

• Conduct outreach to identify at-risk veterans and service members.
• Provide peer-to-peer support and mentorship.
• Assist with navigating mental health, housing, and crisis services.
• Collaborate with VA facilities and community providers for referrals.
• Document interactions accurately and confidentially.
• Participate in trainings and team meetings.
• Support follow-up to maintain engagement.
• Uphold WestCare mission and values.

Skills

Strong communication

Empathy

Interpersonal skills

Independence

Confidentiality

Education

High school diploma or equivalent

Education in social work/psychology/human services (preferred)

Job description

Job Details

Job Location: Minneapolis - 5509 Minnehaha - Saint Paul, MN 55417

Position Type: Full Time

Education Level: High School

Salary Range: $19.50 - $22.00 Hourly

Travel Percentage: Up to 25%

Job Shift: Any

POSITION SUMMARY:

Person in this position will be responsible for providing peer-based support, outreach, and engagement services to veterans and service members at risk of suicide. Utilizing lived experience and trauma-informed care, the specialist builds trust with participants, connects them to essential services, and promotes hope, recovery, and wellness. Essential Job Functions include but not limited to those listed below.

ESSENTIAL JOB FUNCTIONS:

• Conduct community outreach and engagement activities to identify and connect with at-risk veterans and service members.
• Provide peer-to-peer support and mentorship using shared lived experience to foster trust and empowerment.
• Assist individuals in navigating mental health and substance use services, housing resources, crisis intervention, and other support systems.
• Collaborate with local VA facilities, community providers, and the broader support network to coordinate services and referrals.
• Participate in suicide prevention trainings and maintain knowledge of best practices related to peer support and veteran care.
• Maintain accurate and timely documentation of all interactions and services provided, in compliance with grant requirements and confidentiality standards.
• Support follow-up efforts with program participants to ensure continued engagement and service connection.
• Promote protective factors such as connectedness, resilience, and purpose among participants.
• Attend and participate in team meetings, supervision, and relevant community events.
• Must embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation.
• Other relevant duties as assigned.

Qualifications

ESSENTIAL QUALIFICATIONS:

• Must be a veteran with lived experience navigating recovery, mental health challenges, or transitional issues.
• Strong communication, empathy, and interpersonal skills.
• Ability to work independently, manage time effectively, and maintain professional boundaries.
• Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality.
• Professional appearance and demeanor.
• Must be able to successfully obtain and maintain a criminal background clearance
• Valid driver's license and ability to obtain and maintain WestCare's vehicle insurance is required; and
• CPR Certification, First Aid Certification, and an annual Tuberculosis test.
• During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.

Education and/or Experience:

• Prior experience working with veteran populations and/or in suicide prevention is strongly preferred.
• High school diploma or equivalent required; additional education in social work, psychology, or human services preferred.

LICENSURE/CERTIFICATION:

• Certified Peer Support Specialist in the state of Minnesota (or ability to obtain certification within 6 months).